Call Center Support Rep
About UsCDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations, including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more cars by creating simple and convenient experiences for customers and improving their financial and operational performance.Position SummaryCall Center Remote Work From Home: Alabama, Arizona, Florida, Georgia, Indiana, Kansas, Kentucky, Michigan, Minnesota, Louisiana, Mississippi, Missouri, Nevada, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, and Virginia.Appointment setting for automotive dealerships nationwide. Provide high-quality calls 100% of the time and consistently represent an automotive dealership positively and professionally. Strong verbal and written communication skillsMust have a quiet place to work, free from background noise.Basic Computer skills and experience navigating multiple platforms, programs, and screens while reading, writing, and speaking with a customer on the phoneExcellent benefits with exceptional bonus opportunities!What We Offer
- Paid training
- Hourly rate plus the opportunity to earn extra in performance-based bonuses
- $500 Retention Bonus paid after 90 days of satisfactory performance
- Starting rate is dependent on previous experience (bilingual Spanish is a plus, but not a must)
- Flexible full-time, Day, Night, and Weekend schedules available
- Equipment provided
- Fast-paced, fun, friendly team!
- Paid Time Off (PTO)
- 401K Matching Program
- Tuition Reimbursement