All roles

Experienced Full Stack Product Management Sr. Manager – Customer Experience & Digital Product Development at blithequark

Remote · USA Full-time New today

Are you a seasoned product management professional with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced, dynamic environments where innovation and collaboration are key? If so, we invite you to join blithequark as an Experienced Full Stack Product Management Sr. Manager, where you'll play a critical role in shaping the future of our customer experience and digital product development.

About blithequark

At blithequark, we're committed to empowering our customers to achieve their goals through innovative products and services. Our team of passionate professionals is dedicated to creating exceptional experiences that exceed our customers' expectations. As a leading organization in the industry, we're constantly pushing the boundaries of what's possible, and we're looking for talented individuals like you to join our journey.

Position Purpose

As an Experienced Full Stack Product Management Sr. Manager at blithequark, you'll be responsible for driving the development of our customer experience and digital product portfolio. You'll work closely with cross-functional teams to identify market needs, develop innovative solutions, and deliver high-quality products that meet our customers' expectations. Your expertise will be essential in shaping our product strategy, aligning with business goals, and ensuring seamless user experiences.

Key Responsibilities

*

40% Strategy & Planning

+ Develop and execute product strategies that align with business goals and customer needs + Collaborate with cross-functional teams to identify market opportunities and develop innovative solutions + Conduct market research and analysis to inform product decisions + Prioritize product updates and allocate resources to support the enterprise roadmap + Develop and track key metrics to measure product performance and make data-driven decisions

30% Delivery & Execution

+ Drive product development by reviewing performance and directing work efforts of product teams + Ensure products meet quality and change control standards + Resolve issues within or across product teams to meet strategic, financial, and technical goals + Provide guidance on product design and development while balancing dependencies and integration with other products + Analyze product metrics to inform strategic and tactical product decisions

30% People

+ Provide leadership, mentoring, and coaching to Product Managers + Attract, retain, and develop top talent to build a world-class Product Management Team + Conduct annual and mid-year reviews, reviewing individual development plans and providing performance feedback + Foster collaboration with team members to drive value, identify, and resolve impediments + Educate requestors to determine priority based on tangible benefits and/or user experience

Direct Manager/Direct Reports

* Typically reports to the Technology Director, Sr. Director, or Vice President

  • May lead senior-level Product Managers or teams of Product Managers responsible for higher-profile, more impactful products

Travel Requirements

* Typically requires overnight travel 5% to 20% of the time

Physical Requirements

* Most of the time is spent sitting in a comfortable position, with frequent opportunities to move about

  • Rarely may need to move or lift light articles

Working Conditions

* Located in a comfortable indoor area, with infrequent exposure to unpleasant conditions

Minimum Qualifications

* Must be eighteen years of age or older

  • Must be legally permitted to work in the United States

Preferred Qualifications

* 6-8 years of relevant work experience in product management, preferably in a modern software development environment

  • Mastery of modern software development product management practices and agile methodologies
  • Proficiency in communicating with and influencing functional and technical team members at all levels
  • Experience working in a fast-paced, fluid environment where priorities shift regularly
  • Proficiency in creating, prioritizing, and accepting user stories
  • Proficiency in conducting user research and testing to understand needs
  • Mastery of identifying goals, metrics, and analytics to measure product value

Minimum Education

* The knowledge, skills, and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job

Preferred Education

* No additional education

Minimum Years of Work Experience

* 6 years

Preferred Years of Work Experience

* No additional years of experience

Minimum Leadership Experience

* None

Preferred Leadership Experience

* None

Certifications

* None

Competencies

* Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs

  • Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders
  • Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
  • Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals
  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives
  • Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Cultivates Innovation: Creating new and better ways for the organization to be successful
  • Customer Focus: Building strong customer relationships and delivering customer-centric solutions
  • Develops Talent: Developing people to meet both their career goals and the organization's goals
  • Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives
  • Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
  • Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
  • Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics
  • Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations

Compensation & Benefits

* The pay range for this position is between $110,000 - $240,000

  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) matching program
  • Generous paid time off and holidays
  • Opportunities for professional growth and development

How to Apply

If you're a motivated and experienced product management professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply for this job

Related roles

Experienced Narrative Design Lead – Crafting Immersive Storylines for Next-Generation Game IPs

Remote · USA Full-time

Experienced Full Stack Customer Support Specialist – Live Chat & Remote Work Opportunities

Remote · USA Full-time

Experienced Full Stack Software Engineer – Web & Cloud Application Development

Remote · USA Full-time

Experienced Chat Support Agent (Remote) – Revolutionizing the Gig Staffing Industry

Remote · USA Full-time

Experienced Program Manager - Remote Operations Excellence at Starbucks

Remote · USA Full-time

Swedish or Danish-speaking Customer Support Specialist (Travel Industry) - Join the Blithequark Team

Remote · USA Full-time

Experienced Data Entry Support Specialist – Remote Opportunity at blithequark

Remote · USA Full-time

Experienced Store Designer - Store Development & Design, Remote Work Opportunity at Starbucks

Remote · USA Full-time

Experienced Customer Service Representative – Remote Healthcare Support

Remote · USA Full-time

Experienced Full Stack Software Engineer – Web & Cloud Application Development (Remote Work Opportunity)

Remote · USA Full-time

SENIOR CIVIL ENGINEER in San Marcos, CA

Remote · USA Full-time

Experienced Customer Success & Account Manager - US Clients

Remote · USA Full-time

Amazon Work From Home Customer Service Jobs for Teens

Remote · USA Full-time

Remote Social Media Customer Support Specialist – Global Brand Engagement & Community Management for arenaflex

Remote · USA Full-time

Managed Service Administrator (m/w/d)

Remote · USA Full-time

Director, Technical Content & AI Evangelism

Remote · USA Full-time

Contact Lens Receptionist

Remote · USA Full-time

Experienced Data Entry Professional – Remote Opportunity with arenaflex

Remote · USA Full-time

Auditor 1 (Municipal) SG-18, Auditor Trainee 2 (Municipal) equated to SG-16, Auditor Trainee 1 (Municipal) equated to SG-14(NYHELPS) Item# 08258

Remote · USA Full-time

Experienced Remote CVS Data Entry Specialist – High-Precision Data Management for a Dynamic Organization

Remote · USA Full-time