Experienced Remote Customer Service Representative – Property and Casualty Insurance
Are you a customer service professional with a passion for delivering exceptional experiences and a knack for sales? Do you thrive in fast-paced environments and enjoy working with diverse customers? If so, we invite you to join blithequark as a Remote Customer Service Representative – Property and Casualty Insurance. As a key member of our team, you will play a vital role in providing top-notch support to pet parents, helping them find the perfect pet insurance solutions for their beloved pets.
About blithequark
blithequark is a leading provider of innovative solutions in the pet insurance industry. Our mission is to empower pet parents with the knowledge and resources they need to provide the best possible care for their furry friends. We're committed to delivering exceptional customer experiences, and we're looking for talented individuals like you to join our team.
Job Summary
As a Remote Customer Service Representative – Property and Casualty Insurance, you will be responsible for managing inbound email, chat, and phone inquiries from pet parents. You will work closely with our clients to provide solutions for their pet insurance needs, optimize sales, and improve customer retention. This is a fantastic opportunity to grow your career in a dynamic and supportive environment.
Key Responsibilities
* Manage inbound email, chat, and phone inquiries from pet parents for the purpose of selling pet insurance policies
- Manage time and other resources to ensure sales goals are met consistently
- Handle all interactions promptly and effectively to minimize wait times
- Build rapport with potential customers to reinforce the value of blithequark's brand and our pet insurance products
- Build strong knowledge of products and services offered
Essential Business Experience and Technical Skills
* High school diploma or GED
- 2+ years of sales experience
- Proven attendance reliability
- Flexible schedule requirements, with the ability to work evenings and weekends
- Current active resident property and casualty insurance license – General P&C, NOT Personal Lines – in a minimum of 25 to 50 states
- Licenses must remain active throughout the duration of the assignment
Preferred Qualifications
* Proven sales success within an inbound service environment, preferably a direct sales environment
- Insurance industry sales experience
- Service industry and/or Contact Center experience
- Ability to operate in a fast-paced, multi-tasking environment with deadlines
- Strong written, verbal, interpersonal, and phone communication skills
- Excellent tracking, follow-up, negotiating, and relationship building skills
- Demonstrated ability to consistently overcome objections
- Articulate, professional, and possesses a strong quality sales mindset with attention to detail
- Proven history of adherence to corporate policies, procedures, and guidelines
- Strong computer background using MS Word, Excel, and Internet
What We Offer
* Competitive hourly rate of $20
- 100% remote position with a flexible schedule
- Training schedule: Monday to Friday, 9:00 am to 5:30 pm EST, for two weeks, plus one week of nesting
- Flex schedule between 8 am and 9 pm, Monday to Friday, one weekend a month on a rotating schedule
- Career growth opportunities and learning benefits
- Work environment and company culture highlights at blithequark
- Compensation, perks, and benefits that support your well-being and success
How to Apply
If you're a motivated and customer-focused individual with a passion for sales, we encourage you to apply for this exciting opportunity. Please submit your application through the link below, and we'll be in touch to discuss your qualifications further. Apply for the job now! Apply for this job We look forward to welcoming you to our team at blithequark! Apply for this job