Business Development and Growth Operations Lead

About the position Responsibilities

• Collaborate with growth and marketing leadership to develop and execute a robust lead generation strategy targeting key stakeholders within the U.S. healthcare payor and provider landscape.
• Support and conduct as needed market analysis to inform go-to-market, lead generation and broader growth strategy.
• Identify and qualify potential leads through various channels including cold outreach (email, phone), networking, industry events, and leveraging market intelligence.
• Develop and refine targeted messaging and value propositions to resonate with specific payor segments.
• Manage and maintain the lead generation process and CRM system (e.g., Pipedrive, Hubspot, Salesforce) for accurate tracking and reporting purposes.
• Ensure data integrity and implement best practices for lead management and reporting within the CRM.
• Own and manage prospect relationships through early stages of the growth pipeline.
• Coordinate closely with growth leadership to ensure warm and effective hand-offs of prospect relationships at advanced deal stages.
• Regularly collect feedback from Concerto growth and partner success leaders to identify effective messaging, new needs, and emerging opportunity areas.
• Utilize feedback to continuously update and refine the lead generation strategy and tactics.
• Support data management efforts to ensure accuracy and accessibility of key sales and lead generation information through Concerto's CRM and other internal tools/platforms as needed.
• Manage, track, and report on growth and partner success performance against organizational objectives.
• Assist in the creation of analysis and reporting to track growth and partner success performance and identify areas for improvement.
• Establish processes for sales process documentation, management and optimization.
• Maintain pitch materials and contribute to training and enablement initiatives for the sales and business development teams.

Requirements

• Bachelor's degree in business, healthcare administration, or a related field.
• 5+ years of experience in B2B inside/outside sales within the healthcare industry.
• Intimate familiarity with the U.S. healthcare payor landscape and terminology.
• Experience selling to or working with Medicare Advantage plans.
• Familiarity with standard value-based care contract structures (e.g., performance-based upside/downside risk models) required.
• Experience with the management of B2B sales processes and major CRM tools/platforms (e.g., Pipedrive, Hubspot, Salesforce).
• Basic analytical toolkit, including a high level of comfort and fluency with bolthires Excel, bolthires PowerPoint and native CRM reporting/analytics functions.
• Appetite and ability to extract sales trends and patterns and synthesize insights for the broader growth team.
• Comfort working in a fast-paced, highly cross-functional, and collaborative team environment.
• Experience and comfort presenting and operating with and around executive-level audiences/stakeholders, including strong communication and presentation skills and high relationship quotient.
• Highly organized, detail-oriented, and able to manage multiple priorities effectively.
• Self-motivated, results-oriented, and able to thrive in a dynamic startup environment.
• Willingness to travel up to 25% of the time.

Benefits

• Competitive salary and benefits package.
• Stock option incentives are commensurate with experience and performance.
• Full healthcare coverage.
• 401K with match.
• Broad range of other health, wellness, and financial benefits. Apply tot his job

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