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[Remote] Payment Specialist- Evernorth

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. Evernorth Health Services is dedicated to improving the health and vitality of those they serve. As a Payment Specialist, you will ensure accurate and timely posting of payments, analyze payment activity, and contribute to efficient revenue cycle operations.

Responsibilities

  • Apply payments and contractual adjustments accurately and in accordance with departmental procedures
  • Process patient and insurance refunds for overpayments
  • Identify payer trends and communicate findings to leadership
  • Review contracts, analyze per‑diem vs. drug rate structures, and ensure appropriate claim adjustments
  • Forward paper denials and remittance documentation to A/R teams for follow‑up
  • Research discrepancies and resolve issues to support accurate reimbursement
  • Meet quality assurance expectations and productivity benchmarks
  • Perform additional duties as assigned to support payment operations

Skills

  • One year of experience in billing, cash posting, or collections, preferably in healthcare
  • Proficiency with computers and Microsoft Office
  • Knowledge of medical terminology
  • Ability to work effectively in a fast‑paced, multitasking environment
  • Experience with CPR+ or Caretend (preferred)
  • Experience with HCPCS, ICD‑10, and medical billing practices
  • Familiarity with third‑party payer guidelines and reimbursement practices
  • Strong communication, organization, and problem‑solving skills
  • Experience in patient accounting systems or revenue cycle operations

Benefits

  • Medical
  • Vision
  • Dental
  • Well-being and behavioral health programs
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • A minimum of 18 days of paid time off per year
  • Paid holidays

Company Overview

  • Flexible and connected pharmacy, care and benefit solutions that move organizations and people forward. It was founded in 2020, and is headquartered in St Louis, Missouri, USA, with a workforce of 10001+ employees. Its website is https://www.evernorth.com.
  • Company H1B Sponsorship

  • Evernorth Health Services has a track record of offering H1B sponsorships, with 338 in 2025, 335 in 2024, 324 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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