Marketing & Provider Relations
United Medical Imaging is a large imaging group with 30 locations in Southern California, dedicated to providing quality healthcare to the community. They are seeking a Marketing and Provider Relations professional to build relationships with referring physicians and medical offices, ensuring superior customer service and effective communication regarding service issues and enhancements.
Responsibilities
- Identify and resolve service issues relating to referring physicians, their staff and patients
- Provide turnkey services to referring physician offices by acting as liaison between operations management, corporate management and billing departments, to ensure timely turnaround of service issues and/or concerns
- Keep sales, operations and radiologists updated on account issues and resolution (status)
- Maintain special assignment accounts as directed by Operations
- Assist the VP of Business Development to coordinate effective office visits
Skills
- Strong written and verbal communications skills
- Professional customer service skills
- Good overall clerical skills
- Must be detail oriented and organized
- Must be able to interact effectively and professionally with doctors, referring doctors, patients, vendors, peers, staff and management
- Should possess current California driver's license and good driving record
- 1 year experience in healthcare
- Knowledge of preparing, and interpreting spreadsheets and reports
- Managed care contracting experience is highly desirable
- Good selling skills is highly desirable
- Bilingual is a PLUS!
Company Overview