Client Service Associate, Institutional
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. As an Associate on the Client Service team, you will identify and recruit experts to answer client inquiries, ensuring a tailored approach to each client's unique business questions. This role offers exposure to various industries and the opportunity to develop core business skills.
Responsibilities
- Work with Project Managers to develop strategies for satisfying each client project request
- Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
- Identify the best leads and invite them to join our network to participate in consultations with our clients
- Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Skills
- Bachelor's degree, with strong academic track record
- Previous internship/volunteering/extracurriculars
- Work authorization required
- Desire to work in a sourcing/lead generation type of role
- Interest in finance, banking, and/or business consulting
- Ability to work in a fast-paced, results-oriented environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Comfortability with outreach responsibilities including LinkedIn messaging and warm/cold phone calls
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills
- Demonstrated ability to work both individually and as part of a team
Benefits
- 15 PTO Days, 10 legal holidays, and sick days
- Comprehensive Medical, dental, and vision plans
- Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
- Commuter benefits and a corporate discounts
- Development opportunities through the LinkedIn Learning platform
- Friday happy hour, “Summer Fridays”, and free snacks and beverages in the office
- Year-round corporate athletic league
- Casual work environment, team building, and other social events
Company Overview
Company H1B Sponsorship