Financial Aid Advisor, Advising, Financial Wellness, and Outreach

The University of Iowa is seeking a Financial Aid Advisor to educate and advise students and parents regarding financial aid options and promote financial literacy. This role involves revising financial aid awards, providing counseling, and representing the office at outreach events.

Responsibilities

• Revise financial aid awards according to special circumstance requests, appeals, and professional judgment decisions
• Educate and advise parents and current and prospective students in-person, via email, and by phone regarding financial aid policies, procedures, application processes, and federal, state, and institutional aid programs. Counseling involves detailed communication, in sometimes highly charged emotional situations
• Represent the Office of Student Financial Aid at outreach events, including the presentation of financial aid information at various workshops, orientation sessions, and Admissions recruiting trips. Information presented to small and large groups (300+) including prospective students, parents and guidance counselors
• Provide individualized loan counseling to students borrowing private, federal, and institutional loans to encourage minimization of debt
• Direct and oversee Big10 Academic Alliance CourseShare, Traveling Scholar, and Regents Exchange Program registration and grade entry transactions throughout the session

Skills

• Bachelor's degree or an equivalent combination of education and experience is required
• Experience working in a post‐secondary academic setting or in another sector dealing with budgeting, counseling, and/or education, typically six months to one year
• Facilitating student development, success, and outcomes: the ability to work developmentally with students; ability to promote student learning development, and success by applying advising approaches to individual student situations
• Communicating for effective relationships: knowledge and application of the communication techniques and relationship building skills that develop the ability to work with a variety of individuals and groups in a constructive and collaborative manner
• Effective presentation skills: preparing and delivering effective presentations; typically demonstrated with six months to one year of public speaking
• Accuracy and attention to detail: understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy
• Data gathering and analysis: knowledge of data gathering and analysis tools, techniques, and processes; ability to use these to gather and analyze data for a specific or variety of needs and/or projects
• Working proficiency with Microsoft Excel, Word, and Outlook
• M.A. degree in Student Development or related field is desirable
• Demonstrates a Basic proficiency level in the knowledge of University of Iowa policies, procedures, and regulations
• Demonstrates a Working proficiency level in the knowledge of and the ability to develop and implement financial aid programs and policies to attract outstanding students and help them finance their course of study
• Demonstrates a Working proficiency level in the knowledge of needs analysis and federal verification along with a basic understanding of Federal Methodology

Benefits

• Full Benefits

Company Overview

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