Customer Service Representative
GoodLeap is a technology company focused on delivering innovative financing and software solutions for sustainable products. They are seeking a Customer Service Representative to assist customers over the phone, answer questions, resolve issues, and provide support efficiently. The role requires excellent communication skills and flexibility to work varying schedules, including Saturdays.
Responsibilities
- Answering customer service phone calls
- Review documentation sent in via email or through Origin tool to make decisions on cases
- Willingness to do other tasks as they arise
Skills
- Strong math and computer skills
- A positive attitude
- The ability to work effectively with clients at all stages of the process
- The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions
- Excellent verbal communication skills
- Flexibility to work varying schedules, including Saturdays
- Spanish
Benefits
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Company Overview
Company H1B Sponsorship