[Remote] Billing Analyst

Note: The job is a remote job and is open to candidates in USA. WEX Health is seeking a COBRA Billing Analyst responsible for processing COBRA and Direct Bill premium payments and auditing carrier invoices. The role involves reconciling discrepancies, maintaining customer information, and assisting with operational responsibilities.

Responsibilities

• Must adhere to security policies
• Process and remit premium payments
• Serve as a contact for internal questions regarding remittance and reconciliation items
• Complete and resolve discrepancy reports and communicate the findings in a professional and timely manner
• Reconcile carrier invoices
• Research discrepancies and create a case to the appropriate team, providing detailed, accurate documentation
• Process refund checks
• Monitor emails in the team inbox and assign to the appropriate team member. Reply to emails as assigned in a timely manner
• Monitor and complete team workflows
• Create and maintain customers’ information in the accounting software
• Continually analyze current processes determining if they are effective, efficient and consider internal controls
• Identify efficiencies to ensure a smooth process. Communicate ideas and assist in the development of processes and procedures
• Actively engage in all team, department and company meetings
• Communicate to the COBRA Billing Supervisor any needs, concerns or issues that arise
• Assist with any special projects as assigned
• All other duties as assigned
• Maintain policy according to HIPAA

Skills

• Must adhere to security policies
• Process and remit premium payments
• Serve as a contact for internal questions regarding remittance and reconciliation items
• Complete and resolve discrepancy reports and communicate the findings in a professional and timely manner
• Reconcile carrier invoices
• Research discrepancies and create a case to the appropriate team, providing detailed, accurate documentation
• Process refund checks
• Monitor emails in the team inbox and assign to the appropriate team member. Reply to emails as assigned in a timely manner
• Monitor and complete team workflows
• Create and maintain customers' information in the accounting software
• Continually analyze current processes determining if they are effective, efficient and consider internal controls
• Identify efficiencies to ensure a smooth process. Communicate ideas and assist in the development of processes and procedures
• Actively engage in all team, department and company meetings
• Communicate to the COBRA Billing Supervisor any needs, concerns or issues that arise
• Assist with any special projects as assigned
• All other duties as assigned
• Maintain policy according to HIPAA
• Approach work in an organized and efficient manner
• Meet all deadlines and complete tasks accurately
• Bachelor's degree preferred

Benefits

• Health, dental and vision insurances
• Retirement savings plan
• Paid time off
• Health savings account
• Flexible spending accounts
• Life insurance
• Disability insurance
• Tuition reimbursement
• And more

Company Overview

Company H1B Sponsorship