Senior PMO Consultant

About the position This role serves as a senior delivery methodology and PMO leader supporting a large, complex software delivery program, with responsibility for designing, governing, and optimizing end-to-end delivery frameworks across agile, waterfall, and hybrid environments.

Responsibilities

• Serve as a core contributor within the Program Management Office, supporting a complex back-office software delivery program
• Define, implement, govern, and continuously improve software delivery methodologies across multi-team technology initiatives
• Design and manage delivery lifecycle models, including intake, planning, execution, release management, and operational transition
• Establish and maintain PMO standards, playbooks, templates, and governance frameworks aligned with PMBOK, Agile, and enterprise best practices
• Partner with program leadership, project managers, product owners, engineering teams, and vendors to optimize delivery outcomes
• Provide hands-on coaching and training to project teams on applying delivery methodologies at scale
• Collaborate with Scrum Masters to translate PMO standards into actionable delivery guardrails, including Definition of Done, sprint goals, and release criteria
• Serve as a subject matter expert for Azure DevOps, defining best practices for work item hierarchy, backlog management, iteration planning, dependency tracking, and cross-team alignment
• Design, govern, and maintain delivery dashboards, metrics, and reporting using Azure DevOps and Power BI
• Define and standardize delivery performance metrics such as velocity, throughput, cycle time, predictability, milestone performance, and resource utilization
• Conduct delivery health checks, audits, and governance reviews to ensure adherence to PMO standards and identify risks or gaps
• Support program planning, forecasting, and executive reporting through integrated schedule, backlog, and performance data
• Facilitate delivery governance forums, cadence reviews, and executive briefings using data-driven insights
• Identify systemic delivery risks, bottlenecks, and inefficiencies and recommend process and tooling improvements
• Support organizational change management and adoption of new delivery practices, tools, and standards
• Ensure delivery methodologies align with enterprise architecture, operational readiness, and compliance requirements
• Fully document all work products, including designs, diagrams, test artifacts, impact analyses, and lessons learned, in accordance with established templates and standards
• Build and maintain effective working relationships with technology teams, business stakeholders, sponsors, and vendors
• Lead and participate in project team activities related to enterprise system initiatives
• Adhere to all organizational standards, policies, and procedures and perform additional duties as assigned

Requirements

• 10+ years of experience in PMO, program delivery, or delivery excellence roles supporting complex software initiatives
• Demonstrated deep expertise in PMO methodology, complex software delivery, and delivery tooling, with a hands-on ability to collaborate effectively across cross-functional teams
• Proven experience establishing delivery methodology for SAP BRIM implementation projects
• Proven experience establishing delivery methodology for Microsoft Dynamics implementation projects
• Strong hands-on experience delivering solutions in Agile, Waterfall, and Hybrid delivery environments
• Demonstrated ability to scale delivery practices across multiple teams, vendors, and parallel workstreams
• Expert-level experience with Azure DevOps (ADO), including backlog management, work item governance, dependency tracking, and delivery reporting
• Demonstrated ability to translate complex PMO and software delivery methodologies into clear, practical guidance that can be understood and adopted by technical and non-technical stakeholders
• Bachelor’s degree in Information Technology, Information Systems, Business Management, Engineering, or a related field, or equivalent professional experience
• Lean Agile or Delivery Excellence–related certifications

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