Business Development Coordinator I
Canon U.S.A., Inc. is a leading provider of digital imaging solutions. The Business Development Coordinator I will serve as a link between marketing initiatives and sales execution, managing inbound communications and ensuring a premium customer experience while optimizing the sales funnel.
Responsibilities
- Answering Inbound Calls: Respond to customer questions, provide basic product/service information, and transfer calls to the correct department
- Managing Marketing Leads: Sort and track incoming leads from various sources so they are assigned to the right business unit without delay
- Customer Support: Assist with sales inquiries to ensure every customer has a professional and helpful experience
- CRM Data Entry: Accurately enter and update customer details and call notes in our CRM system
- Lead Research: Use sales tools to check the quality and accuracy of new leads before they are passed to the sales team
- Improving Processes: Work with the sales and tech teams to find ways to make our lead management faster and more efficient
Skills
- Bachelor's degree in marketing, business administration, or a related field
- Proven experience in lead management, marketing coordination, or a similar role
- Strong organizational and multitasking skills
- Excellent communication and interpersonal skills
- Proficiency in using CRM software and other marketing tools
- Analytical mindset with the ability to interpret data and provide actionable insights
- Detail-oriented and proactive approach to problem-solving
Benefits
- Employee referral bonus
- Employee discounts
- "Dress for Your Day" attire program (casual is welcome, based on your job function)
- Volunteer opportunities to give back to our local community
- Swag! A Canon welcome kit and official merch you can’t get anywhere else
- Medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more
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