Ecommerce Coordinator

Trade Coffee is transforming the specialty coffee market by connecting customers with independent roasters across the country. They are seeking an Ecommerce Coordinator to enhance the digital experience on their site, focusing on operational execution, experimentation, and improving key ecommerce metrics.

Responsibilities

• Own day-to-day ecommerce execution — partnering with marketing, lifecycle, product, and merchandising teams to coordinate site updates, new product launches, seasonal campaigns, and promotional moments that reflect current campaign priorities and the broader content calendar
• Support the organization and presentation of products across collections, featured placements, and merchandising modules to create an intuitive and engaging shopping experience
• Help maintain product taxonomy, tagging, and categorization to support merchandising, product discovery, and site navigation
• Run QA on onsite updates and manage weekly processes to identify unexpected site changes
• Support the execution of ecommerce experiments, including homepage tests, funnel optimizations, and pricing experiments
• Monitor site performance and report on key ecommerce metrics such as conversion rate, AOV, and product performance
• Observe customer behavior signals such as product engagement, click-through rates, and browsing patterns to surface opportunities to improve site performance
• Identify opportunities to improve site organization, merchandising, and operational workflows that enhance the customer experience, and help coordinate solutions

Skills

• 1–3 years of experience in ecommerce, digital merchandising, or site operations for a consumer-facing brand
• Hands-on experience working in Shopify or similar ecommerce platforms
• Experience executing or supporting onsite merchandising updates, product launches, or campaign rollouts
• Strong attention to detail and comfort managing complex site updates
• Proficiency with Excel or Google Sheets for reporting and analysis
• Experience working with ecommerce analytics tools, such as Looker or similar platforms
• Experience collaborating with merchandising, marketing, product, or lifecycle teams to execute campaigns or site updates
• Comfort working in a fast-paced startup or growth-stage environment
• Experience supporting ecommerce experimentation or A/B testing programs
• Familiarity with ecommerce tools such as Shopify apps, or experimentation platforms
• Interest in consumer marketplaces, subscription businesses, or product discovery experiences

Benefits

• Unlimited vacation
• $500 a year to spend on amazing coffee
• Best-in-class health benefits and a 401(k)
• Twice-monthly catered lunches
• A pet-friendly office
• Two paid days of Trade-sponsored community service each year
• Comprehensive benefits, including company-paid health, dental, and vision insurance, 401(k), flexible spending account, and paid leave (including vacation time and parental leave) in accordance with applicable plans and policies.

Company Overview