Technical Content Writer
Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations. As a Technical Content Writer, you will create accurate and engaging technical content, manage documentation, and collaborate with various teams to deliver high-quality projects efficiently.
Responsibilities
- Work cross-functionally with the R&D, product, technical, and content marketing staff to stay up-to-date on the latest Odoo features and capabilities
- Ensure that knowledge is accurately provided to customers across Odoo’s various communication channels, including user documentation, website product pages, video tutorials, and more
- Peer review content using best practices from Odoo’s global and US-specific guidelines
- Write quality long-form technical guides, whitepapers, eLearning scripts, and product tour videos to educate new users and demonstrate business flows
- Independently author new technical support and user documentation articles
- Revise and maintain existing content written by multiple contributors over different Odoo versions
- Read and write in RST markup and submit new/improved documentation using Git
- Perform content and technical reviews using GitHub
- Manage tasks using Odoo Project, adhering to an annual content calendar
Skills
- Bachelor's Degree or equivalent experience in Writing, English, Communications, Computer Science, or a related field
- 1+ year of experience in technical writing, focusing on business applications or software platforms
- A portfolio of writing samples that demonstrate technical documentation skills
- Experience with technical documentation, specifically within ERP or SaaS environments
- Proficiency with Git/GitHub or similar version control systems, or a willingness to learn
- Ability to handle multiple projects and meet deadlines in a fast-paced, dynamic environment
- Experience working with SaaS platforms or within a SaaS company environment
Benefits
- Healthcare
- Dental
- Vision
- Life Insurance
- FSA
- HSA Matching
- 401K Matching
- Commuter Benefits
- PTO (Paid-time-off)
- Paid sick days
- Paid holidays
- Employee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals
- $100 towards a work-from-home office setup
- Evolve in a nice working atmosphere with a passionate, growing team!
- Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!
- Company-sponsored events for groups of 6+ employees
Company Overview