Program Manager
We are seeking a Program Manager to drive execution of critical company priorities, including two major product builds, expansion into four new markets, research studies, and other strategic initiatives. This role will coordinate across product, engineering, research, partnerships, and operations to ensure projects are delivered on time, within scope, and aligned with company goals. The Program Manager will work closely with the CEO, Chief of Staff | Head of Operations, and leadership team to establish planning discipline, manage cross-functional dependencies, and provide transparent reporting. This is an opportunity to shape execution systems at a fast-growing healthtech startup addressing mental health and loneliness through social prescribing.
Description
Key Responsibilities
- Lead cross-functional project planning and execution for:
- New market expansion and partner launches (multi-state rollout of partnerships)
- Major research studies (design, recruitment, data collection, reporting milestones)
- Strategic initiatives (pilots, marketing, partnerships, operational scaling projects)
- Serve as a bridge across functions (product, engineering, marketing, sales, care/ops) to improve coordination, and own dependency tracking for internal and external deliverables (e.g. testing, training, content, client/member communications).
- Translate company OKRs into execution roadmaps, milestones, and deliverables.
- Maintain a central project management system (e.g., Asana, Jira, Monday, Notion, Trello, Smartsheets) and ensure team adherence.
- Facilitate project status meetings, escalating risks and blockers to leadership.
- Produce regular progress reports for the leadership team, board, and external stakeholders.
- Drive accountability by ensuring teams follow through on commitments.
- Create repeatable processes for project planning and execution as the company scales.
- Support the Chief of Staff | Head of Operations in aligning execution with company OKRs and quarterly planning.
Ideal Candidate Profile
- Experience: 4–7 years of project/program management, ideally in a startup, digital health, or tech-enabled services company.
- Skills:
- Strong project management methodology (Agile, Scrum, hybrid approaches)
- Excellent communication and facilitation skills – able to coordinate across technical, research, and partnership teams
- Ability to manage multiple streams of work simultaneously (product, research, operations)
- Proficiency with project management tools (e.g., Asana, Jira, Monday, Trello, Notion, Smartsheets)
- PMP Certification
- Attributes:
- Bias for action and problem-solving in fast-moving start-up and resource-constrained environments
- Comfortable designing from scratch in a cross-functional, complex business
- Confident holding senior leaders accountable in a respectful, data-driven way
- Excels at “getting things done” and keeping teams focused on outcomes
- Bonus Experience:
- Healthtech, Digital Health, or Tech-enabled healthcare
- Change management or process implementation background
- Agile or Scrum certification
Reporting Structure
- Reports to: Head of Operations | Chief of Staff
- Partners with: Head of Product, Head of Research, Head of Strategic Partnership, Head of Community Strategy, Ops team
If you're interested in applying, please record a video response of up to 10 minutes to the questions below.
- Tell us a little about yourself and why this role at Art Pharmacy excites you.
- Describe a time when you had to deliver on a complex initiative with multiple stakeholders, limited resources, and competing priorities. How did you approach it?
- In this role, you’ll need to keep senior leaders accountable without being their manager. Can you share an example of how you’ve influenced others to stay on track and deliver?
- What project management tools, processes, or frameworks have you used to keep complex projects on track? How do you balance structure with flexibility in a fast-moving environment?
- We’re a startup working at the intersection of mental health and healthcare innovation. What about this mission motivates you, and how do you see yourself contributing?
We're excited to hear from you!