Localisation Solutions Engineer

Job title: Localization Solutions Engineer

Reporting to: Global Process & Technology Manager

Location: LATAM (Argentina, Brazil, Mexico) (remote)

Type of collaboration: Contractor Full-time (NAM)

Experience level: Intermediate (5+ year relevant experience preferred)

Role

We are looking for a Localization Solutions Engineer to support Global Lingo's Operations team during US/America hours. In this part-time, remote role based in Argentina, you will play a pivotal part in facilitating localisation processes and ensuring seamless workflow execution for a global client base. The role will involve supporting the Operations team by addressing technical questions related to the localisation workflow, as well as troubleshooting and maintaining LLM-based pipelines and automations. It will also include providing architectural and technical support for TMS-related issues, carrying out localization engineering tasks such as occasional file preparation and file-related troubleshooting, and assisting the team with any DTP-related questions or issues as they arise.

This position offers a great opportunity for those keen to develop their skills in advanced localisation technologies and LLM-based workflows, while collaborating across a diverse, fast-paced environment.

Competences & Values

• Ability to manage multiple tasks with tight deadlines.
• Ability to collaborate with flexibility and urgency across a global team.
• Good interpersonal skills in a culturally diverse environment: teamwork, good written and verbal communication skills.
• Flexibility and ability to learn new skills and technologies quickly.
• Good organization, prioritization, and time management skills.
• Strong problem-solving and debugging skills, with keen attention to detail
• Extensive understanding and knowledge of TMS/CAT tools
• Resolving technical issues with automations, file formats, and LLM-based pipelines.
• Experience with LLM-based workflows
• Contribute to internal documentation, best practices, and language tech resources.

Education & Experience

• 5+ years of experience in the localisation/translation industry
• Deep knowledge and understanding of the main localisation concepts and workflows
• Extensive experience with Phrase TMS is a must
• Experience with at least one iPass/Orchestration/Automation platform such as Blackbird, n8n or other
• Exposure to LLM-based localisation workflows and API integrations
• 2+ year experience in a localization engineering role
• Knowledge of DTP practices and formats (Adobe suite, Figma, Canva, etc.)
• Rudimentary coding skills (ability to create simple scripts in Python, VBA, Javascript, etc.).

Preferred (nice to have)

• Basic knowledge of Plunet
• Knowledge of eLearning software and workflows (Articulate Rise and Storyline)
• Experience with Crowdin
• Experience with subtitling and AI Voiceover workflows