Finance Operations Specialist (Billing & Payroll)

Job Overview The Finance Operations Specialist (Billing & Payroll) is responsible for keeping billing and payroll running smoothly. You will manage facility invoicing and collections follow-up, process monthly employee payroll, support contractor pay-outs (as assigned), and maintain organized finance records so leadership has reliable visibility into cash flow and receivables.

This role is ideal for someone who is detail-oriented, deadline-driven, and comfortable working with documentation and systems in a remote environment.

Key Responsibilities

Facility Billing & Accounts Receivable (Primary)

• Prepare and send invoices to healthcare facilities accurately and on schedule.

• Ensure invoices match service records (dates, trip totals, pricing, and approved adjustments).

• Maintain an Accounts Receivable (A/R) tracker and follow up on unpaid invoices consistently and professionally.

• Resolve billing questions and discrepancies by coordinating with internal operations teams.

• Keep billing records organized and audit-ready.

Payroll Processing (Monthly — Employees)

• Process monthly payroll accurately and on time.

• Maintain payroll inputs (approved pay changes, attendance/time information, reimbursements, and adjustments).

• Keep payroll records organized and confidential.

Contractor Pay-out Support (As assigned)

• Support contractor/driver pay-out processing based on company schedules and approved pay rules.

• Maintain pay-out logs and records for reporting and year-end readiness.

Reconciliations, Reporting & Finance Support

• Maintain organized finance records (spreadsheets and/or bookkeeping tools such as QuickBooks).

• Reconcile collections and pay-outs at a basic level (tracking what was invoiced, collected, and paid out).

• Provide a weekly summary to leadership: invoices sent, payments received, overdue accounts, upcoming payroll obligations, and issues needing decisions.

• Build and follow checklists/SOPs for billing, payroll, collections, and month-end routines.

What Success Looks Like

• Invoices are accurate and sent on time

• Overdue invoices are followed up consistently (A/R stays healthy)

• Monthly payroll is processed accurately and on schedule

• Records are organized, clean, and easy to audit

• Leadership has clear visibility into collections, receivables, and payroll obligations

Requirements

Required

• 2+ years of experience in billing, payroll, accounts receivable, bookkeeping, or finance operations

• Strong Excel/Google Sheets skills

• Excellent attention to detail and reliable deadline discipline

• Strong written English and professional communication

• Reliable internet connection and stable remote work setup

• Ability to work daily overlap hours with U.S. Central Time

Preferred

• QuickBooks (or similar) experience

• Experience supporting U.S.-based billing or payroll operations

• Experience handling payroll and/or contractor pay-outs

Confidentiality & Professional Standards

This role handles sensitive financial and customer-related information. Strict confidentiality, professionalism, and process discipline are required.