Admissions Specialist- Specialty
Overview
100% Remote “Work from Home” Opportunity
5 days a week, at least one weekend day
PURPOSE STATEMENT
As one of the nation’s leaders in treating individuals with co-occurring mood, addiction, eating disorders and trauma, Acadia Healthcare places a strong emphasis on our admissions and inside sales functions to allow us to help every possible person in need. To this end, Acadia Healthcare is currently interested in hearing from dynamic candidates with proven track record of hitting sales goals, closing skills, prospecting skills who may be a fit for the Admissions Specialist position. The Admissions Specialist will be primarily responsible for converting inquiries into scheduled admissions at our Acadia facilities, and maintaining communications between the organization, referral source, patient and family.
ESSENTIAL FUNCTIONS
- Support multiple facilities’ admissions functions within a given region in an effort to promptly assist clients and their family’s seeking treatment.
- Review prospective admissions against approved admission criteria, policies, and procedures.
- Initiate contact to gather required clinical and demographic data from patient and other sources.
- Respond promptly to inquiry calls.
- Schedule assessments.
- Assist prospective patients and significant others in seeking treatment.
- Refer inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
- Coordinate with referral sources.
- Responsible for maintaining all the documentation involved with the admissions process.
OTHER FUNCTIONS
- Perform other functions and task as assigned
STANDARD EXPECTATIONS
- Complies with organizational policies, procedures, performance improvement initiatives and maintains organizational and industry policies regarding confidentiality.
- Communicate clearly and effectively to person(s) receiving services and their family members, guests, and other members of the health care team.
- Develops constructive and cooperative working relationships with others and maintains them over time. Encourages and builds mutual trust, respect, and cooperation among team members.
- Maintains regular and predictable attendance.
- Conscientious, highly organized and able to prioritize multiple tasks when busy.
- Ability to work well under pressure and in crisis situations.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
- College degree preferred
- Two years’ experience in healthcare admissions, preferably in the mental health or substance use field, or related experience preferred
LICENSES/DESIGNATIONS/CERTIFICATIONS
- Registered, Certified or Licensed Addictions Counselor a plus
Employee Perks
- Ability to work 100% remotely
- Competitive wage
- Strong incentive bonus plan
- Tuition reimbursement program
- Full benefits package including Health/Dental/Eye/Life Insurance; FSA & Dependent Care FSA; 401K and EAP services
- Opportunity to work with a team of enthusiastic individuals who collaborate well together.
Acadia is a leading provider of behavioral healthcare services in the United States and Puerto Rico, operating 253 treatment facilities across 38 states.
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.