Project Manager (Dayforce)

Job description

Silver Cloud is looking for an experienced, enterprise-minded Project Manager to lead complex Dayforce HCM implementation programmes across our client base. This role goes beyond traditional delivery management. You’ll act as a consultative delivery partner, accountable not just for timelines and scope, but for commercial outcomes, executive decision-making and the overall health of each client engagement. You’ll work closely with senior client stakeholders, internal delivery teams, and Silver Cloud leadership to ensure Dayforce implementations deliver real, measurable business value, while helping us continuously evolve how we deliver at enterprise scale.

• Reporting to: Principal Project Manager
• Location: UK or Mauritius
• Utilisation Target: 80%

Job requirements

• Dayforce implementations consistently land on time, within scope and budget
• Steering committees are confident, decision-focused, and well informed
• Project margin, utilisation, and change revenue meet or exceed targets
• Clients actively advocate for Silver Cloud and request follow-on work
• Delivery teams operate with clarity, momentum, and zero unmanaged critical blockers
• Lessons learned are embedded into delivery standards within two weeks of go-live
• You’re recognised for collaboration, accountability, and reinforcing our “we consult differently” culture

• Proven experience delivering complex project or programme engagements
• Strong understanding of Dayforce or similar enterprise HCM platforms (Core HR, Payroll, WFM, Talent, etc.)
• Background in consulting or professional services environments
• Strong executive communication and stakeholder management skills
• Demonstrated commercial awareness and comfort managing financial outcomes
• Ability to manage multiple workstreams in fast-paced, complex environments
• Experience leading remote, cross-geography delivery teams
• Familiarity with project tools such as Smartsheet, MS Project, ClickUp, or similar
• PMP, PRINCE2 or equivalent certification (desirable, not essential)

Job responsibilities

• Enterprise delivery & governance
  • Lead end-to-end delivery of complex Dayforce implementation projects across all lifecycle phases
  • Own delivery governance including project plans, RAID, change control, billing milestones, and executive reporting
  • Ensure projects meet agreed timelines, scope, quality, and commercial targets
  • Chair and facilitate steering committees, enabling clear, decision-led executive governance
• Client partnership & executive influence
  • Act as the primary point of contact for senior client stakeholders
  • Engage and influence C-level sponsors, aligning delivery outcomes to wider business and transformation goals
  • Build trusted, long-term client relationships through transparent, outcome-focused communication
• Commercial & business ownership
  • Actively manage project financial health, including margin, utilisation, and change-control revenue
  • Identify commercial risks and opportunities early and take decisive action
  • Understand and articulate how delivery decisions impact revenue, cost, and customer outcomes
• Cross-functional delivery leadership
  • Coordinate functional, technical, and third-party contributors across geographies and time zones
  • Manage dependencies, priorities, and critical paths with clarity and pace
  • Partner closely with Sales and Customer Success to ensure a joined-up client journey from deal through delivery
• Risk, insight & continuous improvement
  • Proactively identify and resolve delivery, customer, and operational risks
  • Maintain a robust RAID approach, surfacing issues early and closing them decisively
  • Capture lessons learned and contribute to improving Silver Cloud’s delivery playbooks and standards
• Change enablement & adoption
  • Support change management and training efforts to ensure client readiness and adoption
  • Ensure solutions are not just implemented, but successfully embedded into client operations

Job benefits

• Holiday: 25 days plus BHs (UK)
• Flexible public holidays policy
• Day off for Birthday
• Volunteering Day
• Enhanced family leave, sick and bereavement leave (and counselling)
• Flexibility from day one
• Comfort from home - reimbursed office chair and eye care
• Profit share bonus scheme in place
• Refer a friend bonus
• Medical insurance - with Vitality including dental, hearing and optical (after probation period)
• Finally, but most importantly, a truly wonderful, supportive team