Intake Coordinator

Are you looking for the best place to work?  Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!

Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members?  ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!

ARC is ready to offer you “The B.E.S.T. of ARC” (Balance, Energy, Safety, Training) on day 1 when you enter through our doors.  ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship,  and stewardship are key elements of every thing we do! We are hiring a Intake Coordinator for our growing team!  As a intake coordinator we offer you the opportunity to work in a dynamic, team-oriented, environment helping individuals overcome substance abuse addiction. In this role you will be part of a multi-functioning team that works interdependently with other departments in the organization.

GENERAL

The Intake Coordinator position offers the opportunity to work in a dynamic, team-oriented, environment helping  individuals overcome substance abuse addiction.  It is a multi-functioning team that works interdependently with the other departments in the organization. 

Key Responsibilities

• Effectively service each admission inquiry expeditiously with compassion and accuracy. Intake Coordinators will be expected to perform optimally at all times, while giving each case/call the importance and attention that it deserves.
• Responsible for all phases of the admissions process
• Complete phone screenings and acquire all necessary documentation for an admission
• Maintain notes in CRM and EMR which record the nature of all received communication and action taken as well as any paperwork received or requested
• Assist in referrals to other facilities and interventionists
• Arrange transportation if needed
• Accurately relay payment information necessary for admission and clients transferring to another level of care
• Update resident database and referral sources
• Keep all resident information confidential in accordance with HIPAA standards and guidelines
• Assist clinicians with correspondence
• Complete all Daily Scheduled Tasks on a day to day basis

Key Experience and Education Needed

• High school graduate or GED
• Valid Driver’s License
• Ability to travel in region closest to residence
• Self-motivated with the ability to work remotely
• Good communication skills
• Ability to meet deadlines and to stay on schedule
• Problem solving abilities
• Basic computer skills
• Ability to complete and submit reports
• This job requires a strong ability to work as a productive member of a team

Other Qualifications to be Considered

• Self motivated
• Availability to work some evening, overnight and/or weekend shifts
• Good communication skills
• Ability to meet deadlines and stay on schedule
• Ability to enforce program requirements
• Problem solving abilities
• Basic computer skills

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life’s needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.

Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model!

Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.