Billing Compliance Coordinator
Kahana Feld is a firm seeking a Billing Compliance Coordinator who will support the billing compliance process by managing communications and coordinating workflows. The role is essential in maintaining compliance standards and ensuring timely billing operations.
Responsibilities
- Own and manage the Billing Compliance email inbox, ensuring all communications are reviewed and addressed timely
- Review, respond to, and route billing compliance-related emails as appropriate
- Ensure no communications go unanswered; track and follow up on all outstanding items
- Maintain organization and visibility of all billing compliance correspondence
- Escalate issues, delays, or unresolved items to the appropriate team member
- Prepare and send bi-weekly front-end edit communications to attorneys and timekeepers
- Track responses and ensure timely follow-up on outstanding items
- Coordinate front-end workflow between Billing Compliance, attorneys, and Accounting
- Maintain calendars and deadlines related to front-end review cycles
- Enter and apply billing edits and updates based on timekeeper and attorney feedback
- Ensure all changes are accurately reflected within billing systems (e.g., Aderant)
- Maintain consistency between requested edits and final billing output
- Maintain logs and trackers for front-end status, outstanding edits, and completed actions
- Ensure all billing changes and communications are properly documented
- Maintain organized and accessible records for all billing compliance activity
- Track open items and ensure timely resolution across all assigned tasks
- Coordinate with internal teams to ensure billing deadlines are met
- Support movement of invoices through the front-end review and approval process
- Follow established billing compliance workflows and procedures
- Identify gaps or inconsistencies in processes and escalate as needed
- Support standardization and continuous improvement of billing compliance operations
Skills
- Strong organizational and time management skills
- High attention to detail and accuracy
- Ability to manage high-volume, deadline-driven work
- Strong written communication skills
- Ability to follow structured processes and workflows
- Reliable follow-through and task ownership
- Proficiency in Microsoft Office Suite
- Ability to learn and navigate internal systems (e.g., Aderant, billing platforms)
- Experience in a law firm, legal billing, or professional services environment
- Familiarity with billing or front-end review processes
- Experience maintaining trackers, logs, or operational workflows
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