Luxury Jewelry Client Advisor
Hirshleifers is seeking an experienced Luxury Fine Jewelry Client Advisor to join our luxury sales team. This role is ideal for a polished, client-centric professional who is deeply passionate about the fine jewelry business, highly attuned to industry and fashion trends, and excels at cultivating long-term client relationships through elevated service and strategic clienteling.
Hirshleifers curates fine jewelry with attitude where precision craftsmanship meets unapologetic style. Our assortment spans earrings, necklaces, rings, bracelets, cuffs, and anklets, blending everyday edge with bold statement design. Featuring covetable designers such as Chrome Hearts, Uniform Objects, Hoorsenbuhs, Darius and more, each piece is selected to elevate a fashion‑led wardrobe and express individuality through modern luxury.
As a Luxury Fine Jewelry Client Advisor, you will serve as a trusted authority and style partner to a discerning clientele. You will combine deep product knowledge, trend awareness, and emotional intelligence to guide clients through meaningful purchases while delivering a highly personalized, relationship-driven luxury experience.
Responsibilities- Deliver a personalized, high-touch luxury shopping experience rooted in trust, expertise, and style
- Demonstrate advanced knowledge of fine jewelry, including diamonds, gemstones, metals, craftsmanship, and current jewelry trends
- Confidently assist clients with significant, milestone, and investment purchases
- Build, maintain, and grow long-term client relationships through proven clienteling strategies, thoughtful follow-up, and outreach
- Anticipate client needs and preferences to create repeat business and brand loyalty
- Meet or exceed individual sales goals while upholding Hirshleifers’ service standards
- Maintain impeccable presentation of jewelry displays and selling areas
- Accurately process sales transactions, special orders, repairs, and related documentation
- Adhere to all security, inventory, and operational procedures
- Minimum of 3 years of fine jewelry sales experience in a luxury retail environment
- Strong passion for the jewelry business with a pulse on industry, fashion, and luxury trends
- Demonstrated success in clienteling, relationship building, and repeat‑client development
- Extensive knowledge of diamonds and fine jewelry; GIA education a plus
- Excellent communication skills with a polished, professional presence
- Detail-oriented, highly organized, and dependable
- Flexible availability, including weekends and holidays
Hirshleifers offers a dynamic luxury retail environment, competitive compensation, and the opportunity to work with exceptional clientele while representing a distinctive and fashion-forward jewelry assortment. We value expertise, individuality, and professionals who elevate both the client experience and the brand.
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