Client Service Associate, Business Insurance
Marsh McLennan Agency (MMA) is a leading provider of business insurance and employee benefits solutions. They are seeking a Client Service Associate within their Business Insurance team to support Account Management and Sales by coordinating marketing processes for new and renewal business and managing client communications.
Responsibilities
- Support the Account Management and Sales teams, ensuring the clients’ needs and expectations are met
- Coordinate and complete the marketing process for new and renewal group business by compiling data, soliciting quotes, monitoring bid requests, corresponding with vendors and preparing complex cost sheets according to the marketing process and workflow guidelines outlined in the Resource Guide
- Support the process for issuing and managing certificates of insurance
- Prepare client communication materials used in strategic planning, renewal and/or quarterly reviews, finalist presentations, as well as any other client facing interactions during the year
- Expect ongoing Professional development opportunities that include On-The-Job Training with both management and team members, mentorship, career pathing and Tuition Assistance
Skills
- At least one year of Property & Casualty Insurance experience, preferably within a brokerage environment
- Very effective oral and written communication skills as well as client relationship building skills
- High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint
- Exceptional time management and organization skills
- Active insurance license or willingness to obtain it within 3 months of employment
- A college degree in Risk Management, Business or another related program
- Exposure to Sagita, ImageRight, Salesforce or Epic
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
- Health and welfare benefits
- 401K savings and other retirement programs
- Employee assistance programs
Company Overview