All roles

Technical Support Engineer (Service) - Germany

Remote · USA Full-time New today
Welcome to your new role at Sungrow, as our Technical Support Engineer in Germany! Are you curious to learn how you can help us build a sustainable future? Would you like to see how you can contribute to the growth of our clean energy solutions? Then, have a look at your responsibilities below:
  • You'll provide technical support for PV, ESS, EV Charging, and distribution products.
  • You'll deliver training for customers, installers and EPC for technical needs. 
  • You'll coordinate with R&D to solve general problems and plan troubleshooting solutions.
  • You'll be travelling to the site to help customers solve problems or collect data.
  • You'll produce reports to enable product failure analysis and risk assessment.
Do you have the legal right to work in Germany? Before applying, please ensure you have the legal right to work in Spain or Germany without the need for visa sponsorship. What will you need to be successful?
  • Degree in electrical engineering
  • Relevant certifications for one of the EU countries
  • Fluency in English and German
  • Willingness to travel up to 50% of your time to provide support across Europe
What can make you an ideal candidate?
  • Extensive knowledge of the PV and ESS industry and experience with those products
  • Fluent Chinese (mandarin)
  • Previous experience working in a chinese company
Clean and accessible energy is the key to a sustainable future on our planet! We are market leaders in the solar energy space with the strongest PV-inverter R&D team and we are the largest inverter manufacturer. If you decide to join our team, you will benefit from the following:
  • Opportunities for career advancement as we are growing very fast in the EMEA region
  • Bonus payment on a fixed schedule every year based on performance
  • A multinational team with a diverse and inclusive mindset
  • Travel within Europe for training sessions or to attend renewable energy events
  • Opportunity to visit our R&D facilities in China
Commitment to diversity and inclusion at Sungrow Our job descriptions were written with inclusivity in mind by using the following criteria: 1) We use a Gender Decoder tool to avoid gendered language. 2) We avoid superfluous requirements by separating essential needs from nice to haves. 3) We do not discriminate based on gender, age, religion, ethnicity, sexual orientation or disability. 4) We do not use stock imagery in our career page, all photos and videos represent our internal culture. We are a green tech company with young creative minds. We are fighting every day to make our mission happen – Clean Power for All!

With 870+GW of clean power presently installed worldwide, we are on the road to success!

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like! Apply To This Job

Related roles

Associate Consultant

Remote · USA Full-time

Learning & Development Rep Staff

Remote · USA Full-time

Partner Development Manager

Remote · USA Full-time

Senior CRM & Lifecycle Marketing Manager

Remote · USA Full-time

Enterprise Account Executive

Remote · USA Full-time

Inside Sales Representative CEE (Czech speaker)

Remote · USA Full-time

Inside Sales Representative - Switzerland (German speaking)

Remote · USA Full-time

Inside Sales Representative DACH (German speaking)

Remote · USA Full-time

Account Executive, Federal (FSI)

Remote · USA Full-time

Puestos vacantes: Consultor/a SAP Retail (9550)

Remote · USA Full-time

Sr. Manager, Clinical Innovation

Remote · USA Full-time

Experienced Customer Experience Representative – Delivering Exceptional Service with arenaflex

Remote · USA Full-time

Lead Privacy Counsel, Infrastructure & Data Governance

Remote · USA Full-time

IT SUMMER INTERN, BIO MEDICAL ENGINEERING

Remote · USA Full-time

Senior Associate, Consumer Paid Marketing

Remote · USA Full-time

Remote Revenue Integrity Coordinator (No Degree RQD/Work from Home)

Remote · USA Full-time

Experienced Remote Customer Service Representative – Delivering Exceptional Support and Driving Customer Satisfaction at blithequark

Remote · USA Full-time

Customer Support Specialist - PawChamp

Remote · USA Full-time

Experienced Customer Service Representative – Delivering Compassionate Support in a Fast-Paced Specialty Pharmacy Environment at blithequark

Remote · USA Full-time

Experienced Remote Customer Service Representative – Delivering Exceptional Support and Service with arenaflex

Remote · USA Full-time