[Remote] Risk & Privacy Coordinator

Note: The job is a remote job and is open to candidates in USA. GroupHEALTH Benefit Solutions is a fast-moving organization focused on transforming the benefits experience for Canadians. The Risk & Privacy Coordinator will support the execution of privacy and risk management programs, ensuring the integrity and consistency of handling personal and sensitive information while coordinating operational activities to reduce organizational risk.

Responsibilities

• Support the administration of privacy, compliance, and risk management frameworks, including policies, procedures, monitoring, testing, and reporting
• Participate in regulatory compliance, privacy, and risk management activities by communicating requirements, assessing gaps, and organizing responsibilities across business areas
• Assist with the review of business risks, support mitigation planning, and maintain related documentation including corporate risk registers
• Coordinate internal control testing, internal audit follow-up, and external audit activities
• Support AML/ATF, complaints handling, ethics and fraud monitoring, and privacy reporting processes
• Coordinate the intake, documentation, and escalation of incidents, complaints, and exceptions related to privacy and compliance
• Assist with privacy, compliance, and risk-related training initiatives for employees, contractors, and other stakeholders
• Produce and maintain quarterly operational reports, dashboards, and compliance/risk reporting
• Support DSAR/access request processing and privacy-related inquiries
• Maintain data retention records and support remediation efforts related to data sprawl
• Assist with contract management, including liaising with business areas, finalizing contract documents, ensuring legislative alignment, and maintaining accurate contract records
• Collaborate across departments to promote a strong risk, privacy, and compliance culture
• Perform other duties as required

Skills

• Post-secondary degree from an accredited university
• 1+ years of privacy administration experience or relevant exposure is an asset
• Knowledge of privacy legislation, legal and regulatory requirements, internal audit, and risk management concepts and controls
• Understanding of industry best practices and professional standards related to privacy and risk
• Strong computer skills, including high proficiency with Microsoft Office and SharePoint
• Ability to produce accurate documentation and reporting with minimal supervision
• Strong organizational skills and attention to detail
• Ability to prioritize competing demands and work effectively under tight deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Ability to maintain confidentiality and exercise sound judgment
• Canadian Privacy Certification and/or Risk Certification such as AAPP, CIPP/C, or RIMS CRM is an asset

Benefits

• Generous paid time off
• Extended health and dental benefits
• RRSP matching
• Flexible work options
• Wellness support, including comprehensive mental health resources

Company Overview