All roles

Quality Assurance Analyst

Remote · USA Full-time New today

Kipsu is a growth stage Minneapolis-based technology company that helps service professionals enhance customer interactions through innovative technology. The QA Analyst will play a crucial role in ensuring product quality by writing and executing test plans, verifying bugs, and contributing to the overall quality assurance process within the engineering team.

Responsibilities

  • Write and execute QA test plans on new features, enhancements, and bug fixes
  • Contribute to requirements analysis for new product development
  • Verify and reproduce bugs reported by customers
  • Participate in planning and estimation efforts as part of cross-functional development team
  • Perform release testing and handle release communication in conjunction with our release cycle
  • Maintain a library of system test plans and perform regression testing
  • Contribute test cases used to develop end-to-end test automation
  • Assist in the growth and development of the QA organization by encouraging and proposing QA best practices
  • Act as a subject matter expert by obtaining product expertise through everyday interactions with our system

Skills

  • Attention to detail and organization – You take pride in your work and in knowing that we have covered all the bases and will let us know if we haven't
  • An enthusiasm for software that works as intended, and a healthy dose of irritation when it doesn't
  • Creativity in thinking – The best QA Analysts have a knack for thinking, 'how else could this break?' in a way that isn't always obvious to others
  • A curiosity or fascination with how technology works 'under the hood'
  • A passion for finding creative solutions for hard-to-solve problems
  • Persistence in reaching your goals, even when you've run into some obstacles along the way
  • 1+ years of experience in a technology role or working for a tech company; experience as a QA Analyst a plus
  • Basic understanding of APIs. This could be using tools like Postman or Swagger, or via code
  • Bonus points if you have some technical knowledge of performance testing, level of comfort editing HTML, using the command line, working with SQL, or have dabbled with something technical like this in the past

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401K with a company match
  • Unlimited/responsible vacation time
  • Life insurance
  • Flex spending account
  • Commuter benefits

Company Overview

  • Kipsu is pioneering a software-based solution designed to revolutionize how service-driven brands interact with consumers. It was founded in 2010, and is headquartered in Minneapolis, Minnesota, US, with a workforce of 51-200 employees. Its website is http://www.kipsu.com.
  • Company H1B Sponsorship

  • Kipsu has a track record of offering H1B sponsorships, with 2 in 2025. Please note that this does not guarantee sponsorship for this specific role.
  • Apply To This Job

    Related roles

    [Remote] Auto Insurance Claims Adjuster - Work from Home!

    Remote · USA Full-time

    [Remote] Membership Operations Analyst

    Remote · USA Full-time

    Financial Analyst I

    Remote · USA Full-time

    [Remote] Remote Customer Service Representative

    Remote · USA Full-time

    Environmental Engineer I

    Remote · USA Full-time

    Power Systems Research Scientist

    Remote · USA Full-time

    Entry Level Outside Sales Representative

    Remote · USA Full-time

    [Remote] Investor Acquisition Specialist

    Remote · USA Full-time

    Customer Development Coordinator

    Remote · USA Full-time

    Cash Staff Accountant

    Remote · USA Full-time

    Technical Support Operator - Remote

    Remote · USA Full-time

    Experienced Virtual Administrative Assistant - Flexible Hours

    Remote · USA Full-time

    Experienced Remote Chat Support Specialist – Entry-Level Opportunity for Career Growth and Development in a Dynamic and Supportive Environment

    Remote · USA Full-time

    Experienced Customer Support Professional for Aetna's EAP Worklife Services - Full Time Remote Opportunity

    Remote · USA Full-time

    Experienced Remote Chat Coordinator for Nocturnal Operations – Flexible Schedule and Competitive Pay Rate of $25-$35/hr with Opportunities for Growth and Development at blithequark

    Remote · USA Full-time

    [Remote] AI Trainer - Vietnam

    Remote · USA Full-time

    Experienced Data Entry Specialist – Content Library Maintenance and Data Accuracy

    Remote · USA Full-time

    Technical Analyst/Writer - Application Software Development (Loan Originations)

    Remote · USA Full-time

    Remote Job American Airlines (Customer Service)

    Remote · USA Full-time

    Strategic Research Consultant

    Remote · USA Full-time