Health Information Specialist III

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. 

Position Summary: The Health Information Management Specialist plays a critical role in ensuring the accuracy, integrity, and timeliness of electronic health records that directly support patient care and revenue cycle operations. This role requires a detail-oriented professional who thrives in a fast-paced healthcare environment while maintaining strict compliance with HIPAA, regulatory standards, and organizational policies.

As a successful candidate, you will

• Review medical records for completeness and accuracy in compliance with regulatory standards
• Assign and track record deficiencies to clinicians for timely completion
• Support providers with documentation completion and respond to inquiries
• Manage release of information (ROI) requests from patients, attorneys, and third parties
• Monitor compliance with medical staff bylaws and regulatory requirements
• Perform document scanning, indexing, and quality assurance for electronic records
• Conduct audits and ensure data integrity across patient records and systems
• Support coding and billing processes through charge capture and account review
• Maintain referring provider data and support continuity of care systems
• Collaborate on system upgrades, testing, and special projects

Your qualifications should be

• High school diploma or equivalent required
• Minimum of three (3) years of medical records experience
• Strong knowledge of medical record processing, release of information, and charge capture
• Understanding of Title 22, CMS, Joint Commission, and HIPAA regulations
• Proven ability to manage sensitive information with accuracy and confidentiality
• Strong attention to detail and ability to meet deadlines in a high-volume environment

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.