Experienced Full Stack Data Center Technician – Cloud Infrastructure Support

At arenaflex, we're revolutionizing the way people interact with technology, and we're looking for talented individuals to join our team as Experienced Full Stack Data Center Technicians. As a key member of our cloud infrastructure support team, you'll play a crucial role in ensuring the high availability and reliability of our data centers. If you're passionate about technology, have a strong interest in elements, and enjoy working in a fast-paced environment, we want to hear from you.

About arenaflex

arenaflex is a world leader in innovation, and our products and services have transformed the way people live, work, and play. We're committed to making a positive impact on the world, and we're looking for talented individuals who share our passion for innovation and customer satisfaction. Our data centers are the backbone of our operations, and we're looking for experienced professionals to join our team and help us deliver exceptional results.

Job Summary

As an Experienced Full Stack Data Center Technician, you'll be responsible for installing, servicing, and maintaining arenaflex's IT infrastructure in a 24/7 environment. You'll work closely with our internal teams and external vendors to ensure the high availability and reliability of our data centers. Your strong technical skills, attention to detail, and excellent communication skills will enable you to troubleshoot complex issues, document technical procedures, and collaborate with cross-functional teams.

Key Responsibilities

* Install, service, and maintain arenaflex's IT infrastructure in a 24/7 environment

• Troubleshoot complex technical issues, including hardware and software problems
• Document technical procedures and maintain accurate records of data center activities
• Collaborate with internal teams and external vendors to ensure high availability and reliability of data centers
• Perform cable installations, hardware rack/stack installations, testing, and troubleshooting using standard data center processes
• Physically assist in moving and racking devices
• Support deployment of webpage data center physical infrastructure, including servers, NetDevices
• Support parts/element substitute and physical hardware troubleshooting
• Assist data center Inventory and Asset Management Team with shipping/receiving and stock control to support high work volumes
• Lead through change by bringing clarity, producing energy, and delivering results

Essential Qualifications

* Minimum 3-6 years of associated experience in IT infrastructure support

• Associate's degree in computer science or related field
• Strong technical certifications, such as BICSI Installer I or equivalent, Server+, Linux+, Network+, ITIL, Linux/Unix Certification, or related experience
• Experience helping IT devices or associated IT experience
• Working knowledge of physical IT infrastructure components
• Experience running macOS, Windows, Linux
• Experience running diagnostics, and firmware updates, to clear up hardware/software problems
• Experience running with network protocols and concepts
• Experience with Linux command line script
• Experience troubleshooting optical connectivity problems
• Experience using cable analyzer, smart network tester, and OTDR
• Experience using an Incident/Change request application
• Experience using network and data center-planning tools
• Experience installing in-cabinet, uplink, and based cabling solutions
• Experience with network structure layout and installation
• Experience with move practical collaboration and coordination among teams and team members
• Ability to engage with internal clients as well as vendors
• Ability to create and update technical documentation
• Ability to assist general standing, walking, lifting, and working at heights
• Responsible for ensuring government regulatory compliance, OSHA, EHS, and other similar programs with guidance from their control team
• Valid license to drive common street-licensed computerized transmission vehicles within local jurisdiction
• Experience running heavy-load motion devices up to 50 lbs (pallet jacks, chassis lifts, etc.)
• Flexibility to work non-business hours (shifts) which may include weekends and/or holidays
• Excellent organizational, written, and verbal communication skills

Preferred Qualifications

* Bachelor's degree in computer science or related field

• Experience working in a data center environment
• Experience with cloud infrastructure support
• Experience with virtualization technologies
• Experience with containerization technologies
• Experience with DevOps practices
• Experience with Agile methodologies
• Experience with Scrum framework
• Experience with Kanban framework
• Experience with Lean principles
• Experience with Six Sigma principles
• Experience with ITIL framework
• Experience with ISO 27001 framework
• Experience with ISO 20000 framework
• Experience with COBIT framework
• Experience with NIST framework
• Experience with HIPAA framework
• Experience with PCI-DSS framework
• Experience with GDPR framework
• Experience with CCPA framework
• Experience with CCPA framework
• Experience with CCPA framework
• Experience with CCPA framework

Skills and Competencies

* Strong technical skills, including knowledge of IT infrastructure components, network protocols, and data center processes

• Excellent problem-solving skills, with ability to troubleshoot complex technical issues
• Strong communication skills, with ability to collaborate with internal teams and external vendors
• Excellent documentation skills, with ability to create and update technical procedures
• Strong organizational skills, with ability to prioritize tasks and manage multiple projects
• Excellent time management skills, with ability to work in a fast-paced environment
• Strong leadership skills, with ability to lead through change and deliver results
• Excellent customer service skills, with ability to engage with internal clients and vendors
• Strong analytical skills, with ability to analyze complex technical issues and develop solutions
• Excellent creative skills, with ability to think outside the box and develop innovative solutions
• Strong business acumen, with ability to understand business needs and develop solutions that meet those needs

Career Growth Opportunities and Learning Benefits

* arenaflex offers a comprehensive training program, with opportunities to develop new skills and advance your career

• Our data center environment is constantly evolving, with new technologies and processes being implemented regularly
• We offer a range of career growth opportunities, including promotions, lateral moves, and new job opportunities
• Our learning benefits include access to online courses, training programs, and conferences
• We offer a range of benefits, including health insurance, retirement plans, and paid time off

Work Environment and Company Culture

* arenaflex is committed to creating a positive and inclusive work environment, with a focus on diversity, equity, and inclusion

• Our data center environment is fast-paced and dynamic, with a focus on delivering exceptional results
• We offer a range of work-life balance benefits, including flexible scheduling, telecommuting options, and paid time off
• Our company culture is collaborative and innovative, with a focus on teamwork, creativity, and customer satisfaction
• We offer a range of employee recognition and reward programs, including bonuses, stock options, and promotions

Compensation, Perks, and Benefits

* arenaflex offers a competitive salary, with a range of $30-40 per hour

• We offer a range of benefits, including health insurance, retirement plans, and paid time off
• Our perks include flexible scheduling, telecommuting options, and access to online courses and training programs
• We offer a range of employee recognition and reward programs, including bonuses, stock options, and promotions
• Our data center environment is equipped with state-of-the-art technology and equipment, including high-performance computers, network devices, and storage systems

Conclusion

If you're passionate about technology, have a strong interest in elements, and enjoy working in a fast-paced environment, we want to hear from you. As an Experienced Full Stack Data Center Technician, you'll play a crucial role in ensuring the high availability and reliability of arenaflex's data centers. We offer a comprehensive training program, a range of career growth opportunities, and a positive and inclusive work environment. Apply now to join our team and help us deliver exceptional results. Apply for this job