Lead Social Worker, Primary Care
Site: Mass General Brigham Medical Group, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally and at physical locations throughout Massachusetts, New Hampshire, and Maine. We share a commitment to delivering a coordinated and comprehensive patient experience across all care settings. Job Opportunity Mass General Brigham Medical Group is seeking an experienced and highly independent Lead Clinical Social Worker to provide virtual support across our primary care practices throughout Massachusetts, New Hampshire, and Maine. This unique float role serves as a critical resource to support practice coverage during leaves of absence, vacations, staffing transitions, and periods of increased patient volume. Working entirely remotely, the Lead Clinical Social Worker Float will provide direct patient care, collaborate with interdisciplinary teams, and proactively identify areas where social work support is needed. The ideal candidate is a self-starter who thrives in a dynamic environment, can quickly adapt to different practice settings, and is comfortable working independently while supporting patients and care teams virtually. Schedule · Full-time, Monday through Friday from 8:30am-5:00om · Fully remote/virtual position · No travel required
Key Responsibilities
Responsibilities include, but are not limited to: · Provide comprehensive virtual social work services to patients within family medicine and internal medicine practices across the Medical Group. · Conduct psychosocial assessments and develop appropriate intervention and care plans. · Support patients and families by connecting them with community resources, behavioral health services, and other support programs. · Provide coverage for social work staff during leaves of absence, vacations, staffing gaps, and other operational needs. · Collaborate with physicians, advanced practice providers, nurses, care coordinators, and other interdisciplinary team members to ensure coordinated patient care. · Independently manage patient caseloads and prioritize work in a fast-paced, virtual environment. · Proactively identify areas of high patient volume and emerging team needs, stepping in to provide support with minimal direction. · Serve as a clinical resource and support partner to care teams across multiple practices. · Maintain timely and accurate documentation in accordance with organizational, state, and federal requirements. · Participate in quality improvement initiatives and contribute to the ongoing development of social work services within the Medical Group. Why Join Us? ✔ Fully Remote Role – Deliver meaningful patient care while working virtually from home. ✔ Diverse Clinical Experience – Support multiple primary care practices across Massachusetts, New Hampshire, and Maine. ✔ Independent & Impactful Work – Play a critical role in maintaining continuity of care during staffing transitions and periods of increased patient need. ✔ Collaborative Environment – Partner with multidisciplinary care teams dedicated to providing exceptional patient-centered care. ✔ Professional Growth – Expand your expertise across a broad range of patient populations and practice settings within one of the nation's leading healthcare systems.
Qualifications
Who We’re Looking For ✔ Master’s Degree in Social Work (MSW) or Mental Health. ✔ LICSW or LMHC licensure in Massachusetts. ✔ Minimum 5 years of experience in a clinical or healthcare setting, with supervisory experience preferred. ✔ Strong knowledge of therapeutic interventions, crisis assessment, and case management. ✔ Excellent interpersonal, leadership, and communication skills. ✔ Ability to work independently and collaboratively in a fast-paced environment. Additional Job Details (if applicable) Why This Role Matters At Mass General Brigham Medical Group, we are dedicated to delivering exceptional, community-based healthcare while reducing barriers to care. As a Lead Social Worker, you will play a critical role in shaping the future of social work services, mentoring staff, and ensuring patients receive the highest level of support. Join us and make a lasting impact—one patient, one family, and one team member at a time Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $100,484.80 - $146,224.00/Annual Grade 9 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0400 Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Apply To This Job