Voluntary Solutions Manager

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: The Opportunity: This position reports to Director, Voluntary Solutions, and is located in or near a field sales office, depending on the market. The primary objective of this role is to manage new issue benefit communications as directed in their designated territory. The Voluntary Solutions Manager provides leadership and direction for all benefit communications fulfillment in a defined market to achieve high-level performance, expense management objectives, and high-quality delivery of benefit communications. The Voluntary Solutions Manager (VSM) role is a critical sales enablement role supporting 19 EBRs across Pacific Northwest (3), Northern California (5), Southern California (6), and Southwest (5) regions What you will do: Benefit Communication Strategy Provides leadership and direction to brokers and clients for all benefit communications, digital and virtual enrollments strategies. Define the enrollment strategy for new issue clients and set expectations for future enrollment events. Promoting the virtual enrollment capabilities and resources available to Sun Life Clients. Collaborate with sales and marketing in support of finalist presentations and serves as a primary interface with Clients and Brokers. Works to gain the trust and confidence of the broker and policyholder in order to drive enrollment results. Advise on all aspects of benefit communication and enrollment strategies for the Client including: - Determine enrollment strategy and what tools and resources will best support the Client - Develop a success timeline for Client’s open enrollment - Review Benefit administration platform, provide content and marketing materials - Manage the expense and resource management for enrollment event Voluntary Product and SH Market SME Engage Sales Reps, Brokers and Clients in conversations to determine the most effective way to enroll, onboard and administer their employees. Deep working knowledge of the Voluntary products and ability to be a product expert during prospecting calls Early identification of Ben Admin requirements and resourcing for Brokers and Clients with Sun Life's internal teams and resources Working knowledge of the SH claims process and capabilities Lead demos and finalist presentations for Sun Life's digital capabilities including Pasito, Virtual Enrollment Meetings, Benefits Explorer, etc .. Identify opportunities within the BIF for Dental/Voluntary cross sales and promotion of the Dental Networks in market. Tech Credit, subsidy and implementation fee management Analyze and adhere to the budget and expenses for managed benefit communications events. What you will bring with you: Strong organizational skills, accurate and detailed oriented Collaborative workstyle and comfortable navigating across multiple business units including Excellent communication and presentation skills with ability to represent Sun Life effectively Ability to manage competing priorities work effectively and independently within time constraints Strong decision making, analytical skills and creative problem-solving capabilities Demonstrated ability to work independently in alignment with business unit priorities Must be able to travel to the sales offices for meetings and to broker meetings and enrollments in the field. High School degree required; College Degree preferred Bi-lingual skills would be beneficial 3-5 years of employee benefits insurance experience preferred Licensed in Life and Health or ability to obtain a license within 3 months of hire At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions. National Salary Range: $73,200 - $109,800 Not ready to apply yet but want to stay in touch? Join our talent community to stay connected until the time is right for you! We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds. Life is brighter when you work at Sun Life At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We’re proud to be recognized in our communities as a top employer. Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities. We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email [email protected] to request an accommodation. For applicants residing in California, please read our employee California Privacy Policy and Notice. We do not require or administer lie detector tests as a condition of employment or continued employment. Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Category: Sales - Distribution Support Posting End Date: 19/06/2026 Apply To This Job