Growth Operations Manager

Compensation: $140,000-$160,000 Location: Hybrid - Omaha, NE or Remote – United States The job: As the Manager of Growth Operations at Buildertrend, you'll help shape how we grow, expand, and retain customer relationships at scale. Your work will improve the systems, processes, and operating rhythms that help our Growth team identify the right opportunities, make informed decisions, and execute with precision. You'll partner with leaders across the business to turn strategy into action — using data and operational excellence to drive new customer growth and stronger business outcomes. In your first six months, success means driving incremental operational improvements, being a strong partner to the business across key initiatives and helping teams apply first-principles thinking to prioritize and execute the 20% of work that drives 80% of the impact. What you will do: Design, implement, and improve upsell and cross-sell processes that create a seamless customer experience and support revenue growth. Partner with Growth leadership to identify, prioritize, and execute strategic initiatives that improve performance and pipeline health. Lead cross-functional programs, defining milestones, ownership, dependencies, and measurable outcomes. Build and manage recurring operating cadences that provide clear visibility into performance, goals, trends, and next steps. Analyze sales and operational data to identify opportunities, risks, and areas for improvement. Partner with Business Systems and frontline leaders to evaluate, implement, and optimize go-to-market technologies and reporting. Work with Enablement, Finance, Product, and go-to-market teams to align priorities and support growth initiatives. Embrace using AI as a tool to enhance your work, while remaining open to learning, applying critical thinking, and owning the quality of your final work. You use AI fluently and skeptically — fast where it helps, careful where it matters, and always the human in the loop on quality. Who you are and what you need: Bachelor's degree in business, finance, or a related field required. MBA or advanced degree a plus. 5+ years of experience in Growth Operations, Revenue Operations, or Sales Operations within a B2B SaaS or technology company required. Deep expertise in the Growth tech stack, particularly Salesforce — configuration, reporting, dashboards, data governance, and process design. Outstanding project management and organizational skills; you bring structure, rigor, and consistency to everything you touch. Strong analytical chops and a habit of letting data drive decisions. Clear, concise, and personable communicator who can build trust, influence stakeholders, and listen as well as you talk. Intellectual honesty, accountability, and integrity. Trust is the foundation of effective partnership. We are giving you: Exceptional health packages, including medical, dental, and vision coverage, plus life insurance and short- and long-term disability benefits A 401(k) plan with Buildertrend matching contributions to help you plan for the future Generous paid time off, 11 paid holidays, plus personal days to make sure you have time to recharge Parental leave and paid sabbaticals to support you during life’s big moments Volunteer time off – because giving back matters Wellness program and onsite fitness center to keep you feeling your best Opportunities for hybrid or remote work to give you the flexibility you need Technology reimbursement to help cover costs for the tech you need to do your job from home Free daily lunches when you're at our HQ office, plus monthly events to connect with your team Who we are: Great builders don’t just manage projects – they run successful businesses. That’s where Buildertrend comes in. As the leading residential construction management platform, we give contractors the power to control their financials, schedules, team workflows and client relationships – all in one system. No more juggling disconnected tools or guessing on profitability. With nearly two decades of industry expertise, Buildertrend helps builders work smarter, scale faster and stay ahead of the competition. If you want to learn more about us, check out: https://buildertrend.com/about/ Working at Buildertrend: At Buildertrend, we fully recognize that we all work so we can live better lives—we appreciate and respect that this is a job and not your whole life. What makes Buildertrend so special is a commitment to ensuring you can have the best job, work with the best people, and live your best life outside of work. Our goal is to create a culture where everyone can make an impact on our customers, communities, and each other. In short: We want you to be who you are, love what you do, and build your best life. Buildertrend Solutions, Inc. is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, including natural or protective hairstyle, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy and pregnancy-related conditions, childbirth, breastfeeding, sexual orientation, gender identity, gender expression, sexual orientation, reproductive decision-making), age, physical or mental disability, veteran or military status, genetic information, citizenship, marital status, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A “reasonable accommodation” is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Buildertrend Solutions, Inc. Please inform the company's personnel representative if you need assistance completing this application or to otherwise participate in the application process. To see the complete list of Essential Job Functions, visit https://buildertrend.com/essential-job-functions-notice/ #LI-ONSITE #LI-REMOTE Apply To This Job