All roles

Business Analyst - Salesforce

Remote · USA Full-time New today

Fidelity Canada is a leading investment firm helping Canadian investors build better financial futures. They are seeking a Business Analyst to work within the IS Department, responsible for business requirements elicitation, analysis, and documentation, acting as a liaison between business units and IS teams.

Responsibilities

  • Business Analysis Planning & Monitoring
  • Elicitation, Collaboration, Analysis & Design
  • Consultation, Business Support & Readiness Testing

Skills

  • Completed College degree (3-year program) or equivalent work experience
  • 1+ years of related Business Analyst experience within the financial industry
  • Experience working with the Software Development Lifecycle (SDLC) analyzing requirements, liaising with business and technical stakeholders, leading requirement elicitation working sessions and developing and presenting recommendations / solutions to business partners and senior management
  • Familiarity with BABOK methodology and Business Analysis Best Practices
  • Superior communication skills, both oral and written
  • Strong analytical skills
  • You self-manage, govern your time accordingly and are a skilled multitasker. You are comfortable conducting meetings and display strong interpersonal skills that will facilitate working with sponsors, business stakeholders, Development and QA (testing) in order to be successful in this role
  • Salesforce or similar CRM software experience is an asset
  • Working within an Agile framework/on a Scrum team is an asset
  • IIBA or Business Analysis certification, CSM & CSPO is an asset

Benefits

  • Performance Bonus Eligible for a discretionary bonus that rewards your contributions and results.
  • RRSP Contribution After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
  • Flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.
  • Accommodation during the application process Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.

Company Overview

  • Fidelity Canada is a provider of financial services. It was founded in 1987, and is headquartered in Toronto, Ontario, CAN, with a workforce of 1001-5000 employees. Its website is https://www.fidelity.ca.
  • Apply To This Job

    Related roles

    Analyst - PMO Operations Analyst

    Remote · USA Full-time

    U.S. Life Sciences Specialist - 2027

    Remote · USA Full-time

    Application Analyst - Process Automation (Hybrid)

    Remote · USA Full-time

    Senior Associate Consultant, Corporate Strategy & Research

    Remote · USA Full-time

    [Remote] Change Project Co-Ordinator

    Remote · USA Full-time

    Associate, Client Service, 2027 (Campus Resume Drop)

    Remote · USA Full-time

    Business Configuration Analyst

    Remote · USA Full-time

    Business Operations Associate

    Remote · USA Full-time

    [Remote] Strategic Projects Analyst (Pegasus)

    Remote · USA Full-time

    Sr Analyst, Operations Innovation

    Remote · USA Full-time

    Program Specialist, Payments Support

    Remote · USA Full-time

    NP Senior Community Care North Carolina Statewide Traveler

    Remote · USA Full-time

    Machine Learning Engineer - LLM Evaluation & Automation

    Remote · USA Full-time

    Life Insurance Agent-Work Remotely-Flexible Hours

    Remote · USA Full-time

    Experienced Full Stack Customer Success Advocate – Apple Ecosystem Expert (Part-Time)

    Remote · USA Full-time

    Experienced Customer Service Representative – Live Chat Support for arenaflex

    Remote · USA Full-time

    Remote Licensed Customer Service Representative

    Remote · USA Full-time

    Freelance English Language Tutor - Primary (Grade 4 - 6)

    Remote · USA Full-time

    Experienced Remote Customer Service Specialist – Delivering Exceptional Support in a Dynamic and Innovative Organization

    Remote · USA Full-time

    Experienced Online Chat Moderator – Virtual Customer Support & Community Engagement

    Remote · USA Full-time