Senior Lead Analytics Consultant – Small Business Lending & Operations Analytics (CRMS) – arenaflex

About arenaflex

arenaflex is a global leader in financial services, dedicated to empowering businesses and consumers through innovative banking solutions, cutting‑edge technology, and a culture that champions diversity, equity, and inclusion. With a legacy of more than a century, arenaflex continues to evolve, leveraging data‑driven insights to shape the future of finance. Our mission is to create lasting value for our customers, employees, and communities by fostering an environment where curiosity, collaboration, and continuous learning thrive.

Why This Role Matters

In today’s fast‑moving financial landscape, the ability to translate complex data into actionable strategy is a competitive advantage. As a Senior Lead Analytics Consultant within the Cards, Retail, and Merchant Services (CRMS) Operations Analytics team, you will be at the heart of arenaflex’s Small Business Lending and CRMS Operations. Your expertise will drive critical initiatives that enhance collection processes, ensure regulatory compliance, and unlock new growth opportunities across the enterprise.

Role Summary

The Senior Lead Analytics Consultant will serve as a trusted advisor to senior leadership, shaping analytical methodologies, delivering high‑impact insights, and guiding cross‑functional teams through data‑intensive projects. This position blends strategic thinking with hands‑on technical execution, requiring a blend of business acumen, advanced analytics, and strong stakeholder management.

Key Responsibilities

• Strategic Advisory: Act as a consultant to senior management, influencing analytical approaches for highly complex business and technical challenges.
• Stakeholder Partnership: Build, expand, and maintain strong operating relationships with business partners, stakeholders, and experts across all levels of the organization, serving as a professional consultant to leadership.
• Solution Design & Delivery: Lead the design and execution of solutions for intricate, large‑scale problems that require vision, innovation, and coordination across multiple functions, including but not limited to Business Intelligence (BI) and self‑service platforms.
• Executive Communication: Provide vision, direction, and insight to senior management on the implementation of transformative business solutions that align with arenaflex’s strategic objectives.
• Team Leadership & Mentorship: Lead critical initiatives, manage project teams, and mentor junior analysts, interns, and external contractors to foster a high‑performing analytics community.
• Data Exploration & Modeling: Conduct deep‑dive analyses of large data sets, develop predictive models, and generate actionable recommendations that drive operational efficiency and revenue growth.
• Reporting & Dashboard Development: Design and maintain executive‑level dashboards and reports using modern BI tools, ensuring data accuracy, relevance, and timeliness.
• Regulatory & Compliance Support: Partner with compliance teams to embed regulatory requirements into analytical frameworks, mitigating risk while supporting business objectives.
• Innovation & Continuous Improvement: Identify emerging trends, evaluate new technologies, and champion best‑practice methodologies to keep arenaflex at the forefront of analytics excellence.

Essential Qualifications

• Minimum 7 years of experience in analytics, reporting, financial modeling, or statistics, demonstrated through professional work, training, military service, or academic achievements.
• Proven track record of delivering data‑driven solutions that have measurable business impact.
• Strong analytical mindset with the ability to translate ambiguous problems into clear, data‑based recommendations.
• Exceptional verbal, written, and interpersonal communication skills, with the ability to tailor messages to diverse audiences.
• Demonstrated ability to manage multiple initiatives simultaneously while maintaining high quality and meeting deadlines.

Preferred Qualifications & Technical Expertise

• Advanced degree (Master’s or PhD) in Business Analytics, Data Science, Statistics, Computer Science, or a related field.
• Expertise with BI tools such as Tableau and Power BI, and strong proficiency in SAS, Python, and SQL Server Development (including Management Studio, Integration Services, Reporting Services, and Analysis Services).
• Hands‑on experience with multiple database platforms, including Oracle, DB2, and Teradata.
• Domain experience in financial services, specifically in consumer lending areas such as Collections, Servicing, Small Business Lending, Credit Card, Retail Services, Personal Lending, and Deposit products.
• Demonstrated ability to craft compelling presentations that tell a data‑driven story to audiences ranging from technical analysts to senior executives.
• Proven capability to thrive in ambiguous environments, work independently, and take initiative to uncover opportunities and implement innovative solutions.
• Experience building partnerships across business units and functional areas, fostering collaboration and shared ownership of analytics outcomes.

Core Skills & Competencies

• Analytical Rigor: Ability to interrogate complex data sets, ensure data integrity, and produce accurate, insightful analyses.
• Technical Acumen: Proficiency in data extraction, transformation, and loading (ETL) processes, as well as advanced statistical modeling techniques.
• Business Insight: Deep understanding of lending operations, risk management, and regulatory frameworks within the financial services industry.
• Leadership & Influence: Strong project management skills, with the capacity to lead cross‑functional teams and influence senior stakeholders.
• Communication Excellence: Ability to convey complex concepts in clear, concise language, both verbally and in written reports.
• Collaboration & Flexibility: Comfortable working in a fast‑paced, matrixed environment where teamwork and adaptability are essential.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its people. As a Senior Lead Analytics Consultant, you will have access to:

• Mentorship from senior leaders in analytics, risk, and product development.
• Continuous learning programs, including certifications in data science, cloud platforms, and advanced analytics.
• Opportunities to lead high‑visibility, enterprise‑wide initiatives that shape the future of arenaflex’s lending portfolio.
• Cross‑functional rotations that broaden your exposure to strategy, operations, technology, and compliance.
• A clear promotion pathway to Director‑level roles, with performance‑based incentives and leadership development tracks.

Work Environment & Culture at arenaflex

Our culture is built on the pillars of inclusion, innovation, and integrity. At arenaflex you will experience:

• Diversity & Inclusion: A workplace where diverse perspectives are celebrated, and every employee feels valued and empowered to contribute.
• Collaborative Spaces: Modern, flexible workspaces designed to foster teamwork, creativity, and focused work.
• Hybrid Work Model: The flexibility to work from the office, remotely, or a blend of both, supported by robust digital collaboration tools.
• Employee Resource Groups: Communities that connect colleagues around shared interests, backgrounds, and professional goals.
• Well‑Being Programs: Comprehensive health, wellness, and mental‑health resources, including fitness subsidies, counseling services, and wellness challenges.

Compensation, Perks & Benefits

arenaflex offers a competitive compensation package that reflects the expertise and impact of our senior analytics talent. While exact figures may vary based on experience and location, the package typically includes:

• Hourly rate ranging from $45 – $65, commensurate with experience and skill set.
• Performance‑based bonuses tied to individual and team achievements.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings options with company matching contributions.
• Generous paid time off, parental leave, and flexible holiday policies.
• Professional development stipend for certifications, conferences, and continuing education.
• Employee discount programs, tuition assistance, and a robust employee assistance program (EAP).

How to Apply

If you are ready to leverage your analytical expertise to drive transformative change at a leading financial institution, we want to hear from you. Join arenaflex and become part of a team that values curiosity, collaboration, and impact.

Apply Now and take the next step in your career journey.