Remote Healthcare Data Entry Specialist – Insurance Verification, Coding, and Member Services at arenaflex

Why arenaflex?

At arenaflex, we are on a mission to simplify the complexities of the healthcare ecosystem. As a leading provider of back‑office support technology and tech‑enabled outsourced services, we partner with health plans across the nation to deliver seamless claims processing, member engagement, and provider support. Our innovative workflow platform, powered by arenaflex, drives automation, traceability, and governance, ensuring that millions of claims are handled with precision every year. By joining our remote team, you become part of a purpose‑driven organization that values accuracy, empathy, and continuous improvement.

Position Overview

We are seeking a detail‑oriented, self‑motivated Remote Healthcare Data Entry Specialist to support our insurance verification and enrollment operations. In this role, you will be the guardian of member data, ensuring that every entry into our systems is accurate, compliant, and timely. Your work will directly impact the quality of care that members receive and the efficiency of our partner health plans.

Key Responsibilities

• Policy Management
  • Update member information in electronic portals with speed and precision.
  • Process policy termination requests and manage reinstatements in accordance with plan guidelines.
  • Enter and edit data in IDX and health‑plan portals, maintaining a 99%+ accuracy rate.
• Health Coverage Administration
  • Maintain up‑to‑date coverage details, including eligibility, benefits, limitations, and exclusions.
  • Research and verify insurance plans for healthcare providers, ensuring accurate representation in the portal.
  • Escalate duplicate records or coverage discrepancies to supervisors promptly.
  • Interpret and analyze insurance verification and enrollment information to support downstream processes.
• Compliance & Confidentiality
  • Adhere strictly to HIPAA and internal confidentiality policies, safeguarding sensitive member data.
  • Escalate complex or ambiguous issues to management for resolution.
  • Stay current on evolving health‑insurance regulations, coding updates (ICD‑9, ICD‑10), and policy changes.
• Team Collaboration & Continuous Improvement
  • Share best practices and insights with teammates to enhance overall data quality.
  • Participate in regular training sessions, webinars, and knowledge‑sharing forums.
  • Contribute ideas for workflow enhancements within the arenaflex platform.

Essential Qualifications

• High School Diploma or GED (required).
• Minimum of one (1) year of experience in claims examination, health insurance, customer service, call‑center, medical office, or a related healthcare field.
• Proficient typing skills with a demonstrated ability to maintain speed (≥60 WPM) while preserving accuracy.
• Strong computer literacy, including data‑entry software, screen navigation, and basic troubleshooting.
• Excellent written and verbal communication skills in English.
• Ability to pass a background check and meet remote‑work technical requirements (minimum 25 Mbps download / 5 Mbps upload, hard‑wired connection).

Preferred Qualifications & Attributes

• Familiarity with medical terminology, ICD‑9/ICD‑10 coding, and health‑plan benefit structures.
• Demonstrated organizational skills with the capacity to manage multiple data streams simultaneously.
• Detail‑oriented mindset and a commitment to meeting strict deadlines.
• Self‑motivation, time‑management expertise, and the ability to work independently while thriving in a collaborative virtual environment.
• Prior experience in remote data‑entry or virtual call‑center roles is a plus.

Core Skills & Competencies

• Analytical Thinking: Ability to interpret insurance documents, identify inconsistencies, and resolve them efficiently.
• Technical Proficiency: Comfortable navigating multiple web portals, databases, and proprietary platforms.
• Customer‑Centric Attitude: Empathy for members and providers, ensuring a positive experience even in routine transactions.
• Problem‑Solving: Quick identification of root causes and escalation of complex issues.
• Adaptability: Flexibility to adjust to evolving regulations, new software updates, and shifting workload volumes.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its remote workforce. As a Data Entry Specialist, you will have access to:

• Structured onboarding programs that cover industry fundamentals, coding standards, and platform navigation.
• Ongoing certification courses (e.g., Certified Professional Coder, HIPAA Compliance) fully funded by the company.
• Mentorship from senior analysts and managers who can guide you toward advanced roles such as Claims Analyst, Quality Assurance Lead, or Operations Supervisor.
• Opportunities to cross‑train in related departments, including provider relations, benefits administration, and digital transformation initiatives.

Compensation, Perks & Benefits

While exact compensation may vary based on experience and location, the role offers a competitive hourly rate ranging from $15.00 to $17.00. In addition to base pay, arenaflex provides a comprehensive benefits package designed to support both personal well‑being and professional growth:

• Medical, dental, and vision insurance plans with employer contributions.
• 401(k) retirement savings plan with company match.
• Paid Time Off (PTO) accrued after 90 days of service, plus paid holidays.
• Flexible remote‑work arrangement, allowing you to work from any location with reliable internet.
• Employee assistance programs, wellness resources, and virtual social events to foster community.
• Opportunities for performance‑based bonuses and career advancement.

Work Environment & Culture at arenaflex

Our remote workforce is united by a shared purpose: delivering high‑quality, compliant, and compassionate healthcare support. At arenaflex, you will experience:

• Inclusive Culture: A diverse, equity‑focused environment where every voice is heard and respected.
• Collaborative Technology: State‑of‑the‑art communication tools, virtual meeting rooms, and a secure intranet that keep you connected to teammates and leaders.
• Performance Transparency: Regular feedback loops, clear metrics, and recognition programs that celebrate achievements.
• Work‑Life Balance: Structured 8‑hour shifts, flexible scheduling options, and a supportive management team that values personal time.

Application Process

If you are ready to leverage your data‑entry expertise, healthcare knowledge, and passion for service in a dynamic, remote setting, we encourage you to apply today. Join arenaflex and become a vital part of a team that is reshaping the future of healthcare administration.

Apply Job!