Learning & Development Associate - 18 Month Contract

Raymond James Ltd. is Canada’s leading independent investment dealer offering high-quality investment products and services. They are seeking a Learning & Development Associate to enhance employee competencies by designing and conducting training programs, managing training materials, and facilitating training sessions.

Responsibilities

• Collaborate with PCG teams and RJL Divisions to identify target audience’s training requirements and needs
• Develop create and deploy a variety of types of learning materials
• Write/produce standardized business process user manuals (job aids)
• Assist with layout, editing, and organizing of content as required
• Evaluate the effectiveness of training by measuring and evaluating feedback from participants
• Design assessments for verifying learner knowledge and capability and provide summarized reporting
• Ensure training content is kept up to date on a regular basis by deploying a review/update process that is maintained
• Identify training needs by evaluating strengths and weaknesses
• Deliver training courses
• Deliver “ad hoc” training as required/scheduled for new recruits across the Raymond James’ business lines
• Periodically evaluate ongoing programs to ensure that they reflect any changes
• Stay abreast of the new trends and tools in employee development; and
• Other duties as assigned

Skills

• Post-secondary education in learning principles and/or certification in adult continuing education or instruction skills is an asset
• Experience in the financial services or brokerage industry required
• Proven experience in designing multiple training events in a corporate setting
• Knowledge of instructional design theory and learning principles
• Familiarity with traditional and modern training methods, tools and techniques
• Sound decision making and organizational skills
• Ability to apply adult learning principles
• Ability to think critically and ask targeted questions to determine needs and respond appropriately
• Experience with multiple delivery methods, including e-learning initiatives
• Experience in a boardroom training environment
• Proficiency in business process concepts (i.e. work flow diagrams, process mapping techniques)
• Excellent planning abilities, including project management basics
• Superior interpersonal, written and verbal communication skills
• French language skills is an asset
• Ability to work independently
• Strong presentation and writing skills
• Knowledge of Articulate Storyline/Rise/360
• Excellent proficiency with Microsoft 365 and SharePoint online
• Knowledge of a Learning Management System
• Quick learner, dependable, professional, creative and innovative

Benefits

• Health Benefits
• RRSP Matching Program
• Employee Stock Purchase Plan
• Paid Time Off
• Volunteer Days
• Discretionary Bonuses
• Tuition Reimbursement

Company Overview