Experienced Remote Customer Service & Data Entry Representative – Claims Coordination Support (Part-Time, Entry-Level Opportunity)

About the Opportunity

Are you a detail-oriented professional seeking a flexible, part-time role where your organizational skills and commitment to accuracy can truly shine? arenaflex is actively hiring a dedicated Remote Customer Service and Data Entry Representative to join our dynamic claims coordination unit. This is more than a typical data entry position—it is a meaningful opportunity to contribute to a mission-driven team that values precision, efficiency, and continuous improvement.

At arenaflex, we believe that every piece of information entered, every follow-up completed, and every report compiled helps shape the experience of the customers and stakeholders we serve. We are proud to foster a culture where entry-level professionals are empowered to develop their skills, contribute meaningfully, and grow within a supportive and innovative environment. If you are 18 years of age or older, legally able to enter a contract, and ready to launch or expand your career in a remote setting, we want to hear from you.

Position Overview

As a key member of our claims coordination team, you will be responsible for entering, verifying, and managing critical claims data, following up on incomplete information, reviewing invoices for accuracy, and compiling reports that support operational decision-making. This role is ideal for individuals who excel in structured, detail-focused work and who thrive in a remote, part-time capacity.

Key Responsibilities

• Accurate Data Entry: Perform precise and timely entry of claims information into our proprietary claims management systems, ensuring that all records are complete, consistent, and correctly formatted.
• Follow-Up on Missing Information: Proactively reach out to internal departments, customers, or external partners to gather missing documentation or clarification needed to process claims efficiently.
• Invoice Review and Verification: Carefully review incoming invoices related to claim processing, verifying accuracy against established records and flagging any discrepancies for resolution.
• Report Compilation: Generate and compile reports from claims management systems, summarizing key data points for use by leadership, auditors, and operational stakeholders.
• Customer Service Support: Provide professional, courteous, and prompt assistance to inquiries related to claims, maintaining a high standard of communication and problem-solving.
• Compliance and Confidentiality: Handle all sensitive information in accordance with company policies and applicable regulations, maintaining strict confidentiality at all times.
• Continuous Improvement: Identify opportunities to streamline data entry workflows, enhance accuracy, and contribute to the ongoing improvement of claims processing procedures.

Essential Qualifications

• Education: A high school diploma or equivalent is required.
• Experience: A minimum of six months to one year of work experience in a data entry, administrative, customer service, or related role. Entry-level candidates with strong aptitude and willingness to learn are encouraged to apply.
• Technical Skills: Basic computer literacy, including proficiency in typing, navigating web-based applications, and using standard office software such as email, spreadsheets, and word processing tools.
• Typing Proficiency: Comfortable typing at a speed and accuracy level suitable for high-volume data entry tasks.
• Legal Eligibility: Must be 18 years of age or older, or otherwise able to demonstrate legal capacity to enter into an employment contract.
• Background Check: Must be willing to submit to a background investigation. Any offer of employment is conditioned upon the successful completion of this process.
• Internet Connectivity: Must have reliable, high-speed internet access in a suitable home workspace. arenaflex will provide all necessary equipment for the role.

Preferred Qualifications

• Prior experience working in claims processing, insurance, healthcare administration, or a related industry.
• Familiarity with claims management systems or customer relationship management (CRM) software.
• Strong written and verbal communication skills, with a professional and empathetic approach to customer interactions.
• Ability to work independently with minimal supervision while maintaining productivity and quality standards.
• Demonstrated problem-solving skills and the ability to handle multiple tasks simultaneously.

Skills and Competencies for Success

• Attention to Detail: A commitment to accuracy is essential, as even minor errors in data entry can have significant downstream effects.
• Time Management: The ability to prioritize tasks, meet deadlines, and manage workload effectively in a remote environment.
• Adaptability: Comfort with learning new systems, processes, and tools as the organization evolves.
• Communication: Clear, respectful, and professional communication with team members, customers, and external partners.
• Integrity: A strong sense of ethics and responsibility when handling confidential and sensitive information.
• Teamwork: A collaborative spirit and willingness to support colleagues in achieving shared goals.

Career Growth and Learning Opportunities

At arenaflex, we are deeply invested in the professional development of every team member. As an entry-level representative, you will have access to structured training programs designed to build your expertise in claims coordination, data management, and customer service. We believe in promoting from within, and many of our leaders began their careers in roles similar to this one. With dedication and performance, there are clear pathways to advance into senior administrative, supervisory, or specialist positions within the organization.

We also offer educational expense reimbursement, mentorship opportunities, and access to a wide range of learning resources, empowering you to expand your skill set and pursue long-term career goals.

Work Environment and Company Culture

arenaflex is committed to creating a supportive, inclusive, and flexible work environment where every individual can thrive. Our remote-first culture is built on trust, autonomy, and accountability. We understand the importance of work-life balance, especially for part-time team members, and we strive to offer scheduling flexibility that accommodates a variety of personal and professional commitments.

Collaboration is at the heart of how we work. Even though our team is distributed, we maintain strong connections through regular team check-ins, virtual social events, and open communication channels. We celebrate diversity, encourage innovation, and value the unique perspectives that each team member brings to the table.

Compensation, Perks, and Benefits

While this is a part-time position, arenaflex offers a comprehensive benefits package designed to support your well-being and financial security. Our offerings include:

• Competitive hourly wages commensurate with experience and market standards.
• Medical, dental, and vision insurance plans.
• Life and accident insurance coverage.
• Access to a 401(K) retirement savings plan.
• Employee stock purchase plan opportunities.
• Educational expense reimbursement to support your continued learning.
• Employee Assistance Program (EAP) for personal and professional support.
• Flexible work hours, with availability varying by team and function.
• Comprehensive training programs to set you up for success from day one.
• Matching gift program to amplify your charitable contributions.

All necessary equipment, including a computer and related peripherals, will be provided by arenaflex at no cost to you, provided you have a reliable high-speed internet connection in your home workspace.

Employment Type

This is a part-time position with flexible scheduling options. Hours and availability may vary based on operational needs and office location.

How to Apply

If you are ready to take the next step in your career and join a company that values your contributions, invests in your growth, and supports your success, we encourage you to apply today. arenaflex is looking for motivated, reliable, and detail-focused individuals who are eager to make an impact in a meaningful role. Take advantage of this exciting entry-level opportunity and become part of a team that is shaping the future of claims coordination and customer service. We look forward to welcoming you to arenaflex!