[Remote] Director National Account Services
Note: The job is a remote job and is open to candidates in USA. Delta Dental Ins. is dedicated to safeguarding the health and financial stability of its employees and their families. The Director of National Account Services is responsible for overseeing retention and revenue growth activities, managing contract renewals, and developing a team of account managers to protect existing clients and foster growth.
Responsibilities
- Develops and executes a proactive strategic plan for existing clients
- Develops, trains and coaches Account Managers against established goals and objectives
- Translates strategy into action steps
- Collaborates with sales management to effectively present organization in market and further generate revenue
- Cultivates relationships with key groups and brokers
- Identifies best practices and works with appropriate leadership to remove obstacles to ensure that teams are fully functioning and revenue building goals and objectives are being met
- Partners with the Sales Directors in the acquisition and implementation of new business
- Develops annual department budgets, monitors variances and takes corrective actions as appropriate
- Oversees SalesForce updates to assure maintenance of comprehensive and accurate data
- Models Performance Consulting acumen and coaches their team to engage in this manner at all times- internal and external
- Performs other duties as requested or assigned
Skills
- 12+ years of related experience w/bachelor's degree, including 3+ years management
- 5 years of experience in the employee benefits industry is required
- Ability to motivate, inspire and coach teams to successful completion of goals
- High comfort level providing and seeking transparent feedback on performance and development opportunities
- Ability to negotiate with brokers and top level clients
- Strong organizational, time management and multi-tasking abilities
- Strong presentation, analytical and problem solving skills
- Working knowledge of the healthcare industry
- Experience in SalesForce, MS Office
- Life, accident & disability license preferred
Benefits
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Company Overview