All roles

[Remote] Software Engineer, AI Automations (Senior)

Remote · USA Full-time New today

Note: The job is a remote job and is open to candidates in USA. Kustomer is the industry leading conversational CRM platform perfecting every customer experience. The role involves redefining how engineers build in the age of AI, focusing on designing and deploying AI agents and automation to enhance the software development lifecycle.

Responsibilities

  • Design, build, and deploy AI agents and automation that accelerate every phase of the SDLC, from code generation and review through testing, deployment, and monitoring, making AI and agentic participants a core part of how software gets built at Kustomer
  • Stay at the forefront of AI and automation tooling, rapidly evaluating and incorporating forward thinking solutions to continuously push quality, efficiency, reliability, and development velocity
  • Partner with engineers across teams to identify friction, design solutions, and iterate quickly, championing best practices that drive real adoption of AI-powered tools across the engineering organization

Skills

  • Proven experience in a developer experience, developer tooling or platform engineering role
  • Experience evaluating, implementing and advocating for AI developer tools to solve complex engineering problems
  • 5+ years of full-stack programming background with the ability to design systems end-to-end with high-level programming languages like Go, Python, JavaScript, etc
  • Ability to see the big picture across engineering and product to identify systemic inefficiencies
  • Experience with containers and deployment with ECS and Terraform is a big plus
  • Degree in Computer Science or a related disciplines

Benefits

  • Competitive salaries and stock options
  • 100% healthcare coverage
  • 401K
  • WiFi and Mobile reimbursement
  • A generous vacation policy
  • Pension
  • Supplemental health insurance and other perks

Company Overview

  • Kustomer is an omnichannel Software-as-a-Service (SaaS) CRM platform specializing in customer service. It is a sub-organization of Meta. It was founded in 2015, and is headquartered in Short Hills, New Jersey, USA, with a workforce of 201-500 employees. Its website is https://www.kustomer.com.
  • Company H1B Sponsorship

  • Kustomer has a track record of offering H1B sponsorships, with 5 in 2025, 5 in 2024, 3 in 2023, 3 in 2022, 5 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
  • Apply To This Job

    Related roles

    [Remote] Senior Product Marketing Manager

    Remote · USA Full-time

    [Remote] Principal GenAI Data Engineer

    Remote · USA Full-time

    [Remote] Clinical Genomic Scientist- WGS Analysis

    Remote · USA Full-time

    [Remote] Instructional Designer

    Remote · USA Full-time

    [Remote] Insurance Sales - REMOTE

    Remote · USA Full-time

    [Remote] Senior Engineering Manager, Billing Systems

    Remote · USA Full-time

    [Remote] Customer Service (Remote)

    Remote · USA Full-time

    [Remote] Sr. Staff Machine Learning Engineer, Content Ecosystem

    Remote · USA Full-time

    [Remote] Senior Atlassian Consultant

    Remote · USA Full-time

    [Remote] Junior Supply Chain Analyst

    Remote · USA Full-time

    Work 17.3 Weeks a Year! | REMOTE Overnight General Radiologist | Teleradiologist

    Remote · USA Full-time

    Remote Closer Role – Inbound B2B Calls, Real Estate Consulting (U.S. & Canada)

    Remote · USA Full-time

    FLEX Sales & Catering Systems Program Manager (Support & Facilitation)

    Remote · USA Full-time

    Electrical Engineering Department Manager

    Remote · USA Full-time

    Appointment Setter/Personal Assistant Remote

    Remote · USA Full-time

    Administrative Director, Clinical Trial Center for Neurotherapeutics

    Remote · USA Full-time

    Experienced Overnight Customer Care Representative – Live Chat Support Specialist

    Remote · USA Full-time

    Clinical Sales Specialist, Electrophysiology - LAA  (Charleston, SC)

    Remote · USA Full-time

    Experienced Part-Time Remote Data Entry Assistant – Web & Cloud Application Development

    Remote · USA Full-time

    Remote Data Entry Specialist – Up to $25/hr – Flexible Work‑From‑Home Opportunity at arenaflex

    Remote · USA Full-time