[Remote] Netsmart Bells AI Consultant
Note: The job is a remote job and is open to candidates in USA. enkompas Technology Solutions is seeking a Netsmart Bells AI Consultant to serve as a subject matter expert for their Bells AI platform, focusing on supporting healthcare providers with AI-powered clinical documentation solutions. The role involves training, workflow analysis, and client relationship management to enhance documentation quality and clinician efficiency.
Responsibilities
- Support implementation and adoption of Bells AI solutions within healthcare organizations
- Train clinicians, administrative staff, and end users on Bells AI workflows and best practices
- Analyze clinical documentation processes and recommend workflow improvements
- Assist clients in configuring and optimizing Bells AI functionality
- Collaborate with vendor and client product, engineering, implementation, and support teams to resolve client issues
- Conduct demonstrations, presentations, and educational sessions for clients and stakeholders
- Monitor client utilization and adoption metrics to drive successful outcomes
- Gather client feedback and communicate enhancement opportunities to product teams
- Ensure compliance with healthcare documentation standards, regulations, and organizational policies
- Support change management initiatives during AI technology adoption
- Maintain strong relationships with clinical leadership and operational stakeholders
Skills
- Bachelor's degree in Nursing, Health Information Management, Healthcare Administration, Clinical Informatics, or related field
- Clinical experience in behavioral health, post-acute care, human services, or healthcare operations
- Experience with Netsmart's product Bells Ai and either myEvolv/myAvatar
- Strong communication, presentation, and training skills
- Ability to work directly with clients and cross-functional teams
- Experience with healthcare technology implementations or SaaS solutions
- Experience with AI-assisted clinical documentation tools
- Clinical informatics certification
- Knowledge of healthcare workflow optimization and change management
- Experience in healthcare IT consulting, implementation, or client success roles
- Familiarity with Netsmart EHR platforms and healthcare interoperability standards
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