[Remote] VP of Client Growth

Note: The job is a remote job and is open to candidates in USA. Fueled is a leading digital strategy, design, and engineering agency with a diverse team that creates innovative digital products for top brands. The VP of Client Growth will be responsible for the long-term health, retention, and growth of the client portfolio, leading the Client Growth organization and building strong client relationships to drive measurable growth.

Responsibilities

• Establish strategic account practices and engagement standards that strengthen portfolio performance and client continuity
• Build and scale the commercial discipline, operating rhythms, and service models that drive sustainable Net Revenue Retention (NRR)
• Develop senior client growth leaders capable of influencing executive stakeholders and leading complex enterprise relationships
• Partner cross-functionally with GTM, Delivery, and Practice Leadership to ensure account plans are profitable, scalable, and aligned to client outcomes
• Advance portfolio visibility and decision-making through clear forecasting, health metrics, renewal planning, and expansion pipeline management
• Grow and protect recurring revenue through stronger retention, account expansion, and long-term client investment
• Create a high-performing Client Growth function with clear accountability, strong talent development, and measurable commercial impact
• Contribute to greater client confidence and strategic alignment through proactive business reviews and executive engagement
• Advance operational efficiency and profitability by improving forecasting accuracy, pricing alignment, staffing plans, and margin management
• Lead the evolution of the agency’s client growth strategy by identifying emerging opportunities, reducing churn risk, and strengthening collaboration between New Business and Delivery teams

Skills

• You're a builder by nature, with a track record of scaling client growth or account management organizations in agency, consulting, or professional services environments
• You have a strong commercial mindset and know how to turn trusted client relationships into sustainable business growth
• You are well-versed in commercial strategy, including pricing, scoping, contract negotiation, margin management, and portfolio forecasting
• You're confident partnering with senior client stakeholders and executive teams, with the judgment to influence, challenge, and build trust at the highest levels
• You're excited by building operational rigor and cross-functional alignment, knowing that sustainable growth comes from exceptional delivery, strong teams, and disciplined execution

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