[Remote] Epic Analyst -Resolute Billing

Note: The job is a remote job and is open to candidates in USA. The University of Miami is seeking a Full-Time Epic Analyst - Resolute Billing to join their IT Department. This role involves collaborating with stakeholders and end-users to optimize the application’s configuration and providing day-to-day application support and resolving issues.

Responsibilities

• Serves as a support contact for application end‐users. Identifies issues and works to resolve them
• Designs, develops, implements, and maintains the application
• Supports all phases of testing and document workflow design
• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow
• Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly
• Collaborates with trainers on application changes and new features to develop documentation and training strategies
• Assists with analyzing the impact of information technology in clinical work processes
• Participates in on-call rotations and support
• Attends and participates in applicable committees
• Maintains regular communication with team members and participates in weekly project team meetings
• Reviews the status of projects and issues on an ongoing basis with leadership
• Becomes knowledgeable about UHealth’s policies, procedures, and business operations
• Adheres to University and unit-level policies and procedures and safeguards University assets
• Providing oversight and leadership to Associate Epic Analysts on the team
• Implementing, building, and modifying the application
• Collaborating with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access
• Providing day-to-day application support and resolving application issues
• Travel to the job site during go-lives, conferences, rounding, and/or senior leadership meetings

Skills

• Bachelor's degree in relevant field
• Minimum 3 years of relevant experience preferably in healthcare or healthcare-related organization
• Epic certification in relevant field required
• Ability to communicate effectively in both oral and written form
• Ability to maintain effective interpersonal relationships
• Ability to recognize, analyze, and solve a variety of problems
• Ability to lead, motivate, develop and train others
• Proficiency in computer software (i.e. Microsoft Office)
• Commitment to the University's core values
• Understanding of duplicate patient management processes preferred

Benefits

• Competitive salaries
• A comprehensive benefits package including medical, dental, tuition remission and more

Company Overview

Company H1B Sponsorship