[Remote] Audience Operations Analyst

Note: The job is a remote job and is open to candidates in USA. OpenAP is a company that helps advertisers connect their messages with the right audiences through advanced technology. They are seeking an Audience Operations Analyst to manage audience onboarding, campaign management, client reporting, and general operations within the OpenAP platform.

Responsibilities

• Assist in the end-to-end setup of audience deals and campaigns in the OpenAP platform, from processing confirmation through distribution and campaign creation
• Maintain accurate records and statuses across internal project management systems, ensuring real-time visibility for all stakeholders throughout the campaign lifecycle
• Run regular reconciliation between internal systems and the OpenAP platform; proactively identify and resolve discrepancies
• Support client reporting workflows across internal and 3rd party tools, preparing and reformatting data files, and organizing report outputs for downstream use
• Thrive in a context-switching environment — managing multiple parallel workstreams simultaneously is the norm, and you bring consistency and accuracy to all of them
• Grow into the role over time — this position is intentionally designed to expand in scope as workflows are refined and trust is established

Skills

• Highly organized and detail-oriented, with a track record of accurate, on-time execution across multiple workstreams
• Energized by variety and context-switching — you find rhythm in moving between tasks rather than disruption
• Proactive communicator who flags issues early and keeps systems and records clean without being asked
• Thinks critically and navigates ambiguity well — you make sound judgment calls when you can, and when you can't, you know who to loop in and how to clearly communicate what you're seeing
• Comfortable picking up new platforms and tools quickly
• Actively uses AI tools — ChatGPT, Claude, Perplexity, Gemini, or similar — as a genuine part of your daily workflow, including for automating repetitive tasks and executing defined processes
• Comfortable with spreadsheets for data tracking, file manipulation, and light analysis
• 0–3 years of experience in advertising technology, media operations, digital media, or a related field
• Bachelor's degree or equivalent practical experience
• Prior use of Monday.com, Asana, or similar project management tools in a professional setting
• Familiarity with audience data, identity resolution, or data activation concepts
• Experience working in or alongside an ad tech, DSP, SSP, or data platform environment
• Comfort with basic SQL or data querying
• Experience using AI tools to automate or assist in operational workflows
• Exposure to programmatic advertising, audience data, or TV/streaming media is a plus but not required — we will teach our world to the right person

Benefits

• Generous time off and a full calendar of company holidays (including your birthday!)
• Comprehensive healthcare benefits for you and your family
• Retirement savings plan options
• 401k match
• A one-time home office stipend to set up your ideal WFH environment, no matter where in the country you’re located
• A culture focused on personal growth and development
• Wellness-based perks, including a Headspace membership for every employee and more
• Eligibility for an annual performance bonus
• Participation in a Long Term Incentive Plan (LTIP)
• A full benefits package, including health insurance, flexible time off, a 401(k) plan with match and more

Company Overview