[Remote] Business Application Administrator

Note: The job is a remote job and is open to candidates in USA. ORC is a respected right-of-way acquisition firm that shapes infrastructure for the future. They are seeking a Business Application Administrator to configure and maintain internal platforms, gather requirements, and provide user support to enhance operational efficiency.

Responsibilities

• Configure and maintain projects, workflows, fields, templates, and system settings across internal platforms
• Gather requirements with stakeholders and validate configuration requests against standards and business needs
• Build and support forms, reports, dashboards, and merge templates to improve efficiency
• Perform system configurations and data imports with a high level of accuracy and administrative oversight
• Manage ongoing enhancement requests, including reporting updates, new fields, and configuration changes
• Provide user support, training, and documentation for system setup, reporting, and business processes
• Administer user access, permissions, file structures, and demo/sales environments
• Conduct testing, quality reviews, issue triage, and identify opportunities for workflow and system improvements
• Participate in user acceptance testing (UAT) and validate new features, releases, and system enhancements
• Escalate software defects to development teams with clear documentation and reproducible test cases
• Monitor data and process integrity, partnering with PMO and Quality teams to resolve discrepancies and ensure compliance with standards

Skills

• Associate's or Bachelor's degree in Information Systems, Business, Project Management, GIS, Technology, or a related field—or equivalent practical experience
• 2+ years in application administration, systems configuration, project or records coordination, software support, data management, or a closely related function
• Demonstrated ability to administer and configure web-based business applications (e.g., HRIS, project, CRM, or records platforms)
• Exceptional attention to detail and data stewardship, with sound judgment when working in systems with administrative-level access
• Strong requirements-gathering and facilitation skills; able to lead working sessions with project managers and cross-functional stakeholders
• Strong written and verbal communication skills
• Ability to manage multiple projects and priorities simultaneously, working both independently and collaboratively across departments
• Experience with reporting and business-intelligence tools (e.g., Power BI) and/or data platforms (e.g., Snowflake)
• Familiarity with relational databases, GIS systems, project-management platforms, or compliance-tracking systems
• Experience configuring SaaS or enterprise platforms (e.g., HRIS or CRM administration)
• Exposure to user-access governance and file-management / permissions administration

Benefits

• Health, dental, and vision benefits
• 401(k) with company match and disability coverage
• Paid time off, sick time, and holidays
• Tuition reimbursement and professional training
• Recognition programs and growth opportunities
• ClassPass and Breethe Memberships

Company Overview