[Remote] Sr. Software Engineer

Note: The job is a remote job and is open to candidates in USA. L.L.Bean is a company that values the outdoors and fosters an inclusive culture. They are seeking a Senior Software Engineer to support their digital commerce and marketing technology platforms by designing solutions, troubleshooting issues, and enhancing customer experience.

Responsibilities

• Partner with business teams to gather requirements, evaluate options, and deliver technology solutions that support business objectives
• Design, configure, test, implement, and support application enhancements and integrations
• Serve as a primary support resource for digital commerce, marketing, customer service, and international business applications
• Troubleshoot production issues, perform root cause analysis, and coordinate resolution efforts with internal teams and vendors
• Monitor application performance, integrations, and data flows to ensure system reliability and operational stability
• Support project delivery activities including solution design, testing, deployment, and post-implementation support
• Analyze data, application performance, and business processes to identify improvement opportunities
• Maintain system documentation, support procedures, and knowledge resources
• Participate in on-call support and incident management activities
• Other related duties as assigned or as opportunities for growth arise

Skills

• Bachelor's degree in Computer Science, Information Systems, or related field
• 5+ years of experience in systems analysis, application support, software implementation, or enterprise application development
• Strong analytical, troubleshooting, and problem-solving skills
• Experience supporting customer-facing applications and integrated enterprise systems
• Ability to communicate effectively with technical and non-technical stakeholders
• Proven ability to manage multiple priorities and work independently in a fast-paced environment
• Salesforce Service Cloud
• Salesforce Marketing Cloud (SFMC)
• Salesforce Commerce Cloud (SFCC)
• APIs and system integrations (Apigee preferred)
• SQL and data analysis
• ECOM, Analytics, Testing, Reporting and Marketing tools (Splunk, Postman, GA4, Tealium, Tableau, Feedonomics, etc.)

Benefits

• Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals.
• Maintaining a healthy work-life balance and re-charging outside are all part of the plan.

Company Overview

Company H1B Sponsorship