[Remote] Senior Microsoft Dynamics 365 Software Engineer
Note: The job is a remote job and is open to candidates in USA. C.H. Robinson is a leading logistics company that provides innovative solutions to complex supply chain challenges. They are seeking a Senior Software Engineer specializing in Microsoft Dynamics 365 to design and implement cloud-oriented solutions while bridging business needs with technical excellence.
Responsibilities
- Design and develop new cloud-oriented solutions on Microsoft Dynamics 365 Customer Engagement (CRM) Module
- Perform feasibility assessments, planning, testing, and technical documentation for our implementation teams on the Microsoft Dynamics 365 CRM platform
- Review business, functional, and technical requirements and translate these into technical solutions
- Lead technical delivery of Dynamics 365 CE implementations including security, integration, data migration, and other solution components, while ensuring that application and solution design best practices are followed
- Document, maintain, and update architectural, governance documentation and best practices
- Define interfaces and develop code for modules across products or services and influence or drive architectural changes
- Ensure consistent, usable, forward-looking, maintainable test infrastructure; draw from a large base of design patterns, is an expert in available technologies, and is adept at identifying practices that work well
- Identify code across multiple code bases to optimize, refactor, and reuse code to improve performance and maintainability while ensuring maximum efficiency, effectiveness, and return on investment
- Lead code reviews across the product or service, understand the root causes of issues, and find ways to resolve them
- Proactively identify performance and availability issues, troubleshoot, provide effective options, and resolve issues in production that could span multiple product areas
- Design products or services by using secure programming patterns and finding, fixing, and enhancing security in existing applications; ensure secure best practices are part of design and implementation of new features and applications
- Construct and deliver proposed solution strategies for potential new technologies and work with architecture to review and approve proposals
- Mentor and coach other software engineers, and proactively seek mentorship from others
- Lead the effort in defining the engineering lifecycle and practices for the team and associated teams in partnership with the principal software engineer
- Drive collaboration across multiple teams; find ways to accomplish more by enabling others
- Anticipate business needs and present options to leadership and business stakeholders with product managers
Skills
- 10+ years of experience designing and driving implementation of large-scale software products or services that span multiple systems
- 8+ years of experience with Dynamics 365 CRM modules and functionality (Sales, Customer Service, Marketing/Customer Insights is a plus)
- 5+ years of experience with Microsoft Dynamics 365 CRM and Power Platform tools (Power Apps, Power Automate, Power BI)
- Experience in CIJ with unified and traditional routing
- Experience with data modeling, integration, and reporting using Dynamics 365 and Power Platform
- 5+ years of experience in administering Microsoft Dynamics 365 and Power Platform (Power Apps, Power Automate, Power BI)
- Expert knowledge of Microsoft Dataverse and its implementation
- Experience with modern development languages (ex. .NET core, C#, JavaScript, typescript, react, python)
- Experience working on architectural design and analyzing the impact on cost, performance, reliability, and other KPIs
- Experience in creating Plugins, Workflows, and Custom API. azure functions, SSIS packages, PCF controls
- Experience with AI hub, copilot studio, building AI prompts to be used in power automate flows in dynamics 365
- Experience with data streaming architecture and frameworks (ex. Kafka, ESB)
- Experience providing technical architecture direction and leadership to engineering teams
- Bachelor's degree from an accredited college or university in Computer Science, Software Engineering, IS, MIS, or other technology degree or minimum 4 years of equivalent work experience and high school diploma/GED
- Master's degree from an accredited college or university in Computer Science, Software Engineering or related technical field
- Snowflake experience
- Agentic AI, MCP servers
- Microsoft certifications
- Proven record of strong decision-making, conflict resolution, follow-through and building technical relationships with senior executives
- Possess solid communication skills and strong customer focus
- Effective collaborator, experienced in creating technical partnerships across teams
- Ability to solve complex problems with a thorough design and collaborate with multiple partners on common goals
- Proven track record of effectively delivering results in a fast-paced environment while managing multiple priorities
- Values a diverse and inclusive work environment
Benefits
- Three medical plans which include
- + Prescription drug coverage
- + Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid observed holidays
- 2 paid floating holidays for U.S. hourly employees
- Flexible Time Off (FTO) offered to U.S. salaried employees 9no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Plus a broad range of career development, networking, and team-building opportunities
Company Overview