[Remote] Senior Manager of Product, Partnership Products
Note: The job is a remote job and is open to candidates in USA. PPLSI is a company focused on providing legal services, and they are seeking a Senior Manager of Product for Partnership Products. This role involves building and scaling a new strategic capability by developing a curated ecosystem of third-party legal service partners, defining end-to-end partner strategies, and ensuring integration of partner services into the member experience.
Responsibilities
- Stand up the first wave of third-party legal service partnerships in priority practice areas
- Successfully deliver end-to-end member experiences through partner fulfillment (intake → referral → completion)
- Validate unit economics that demonstrate partner fulfillment is viable and scalable
- Establish measurable proof points for quality, speed, and cost compared to provider network fulfillment
- Increase the breadth of legal services available to members through new partner capabilities
- Ensure partner expansion does not negatively impact provider law firm relationships or economics
- Identify and scale areas where partners improve access, coverage, or specialization without degrading core fulfillment
- Create standardized frameworks for sourcing, vetting, contracting, onboarding, and managing partners
- Establish scalable operating processes that reduce marginal effort for each new partner added
- Develop governance models, scorecards, and decision frameworks for expansion, renegotiation, and termination
- Improve member satisfaction for partner-fulfilled legal matters
- Increase utilization in previously underserved or capacity-constrained practice areas
- Demonstrate retention and lifetime value improvements tied to expanded service offerings
- Support monetization opportunities through partner-enabled services where applicable
Skills
- Bachelor's degree in Business Administration or a related field
- 8–12+ years in product management, business development, partnerships, or platform strategy
- 3–5+ years in a senior leadership or principal-level role with end-to-end ownership responsibilities
- Proven experience building and managing a portfolio of third-party partners or vendors (not single-point integrations or isolated deals)
- Experience in subscription, membership, or recurring-revenue business models
- Strong background in services-oriented industries such as legal, insurance, healthcare, financial services, or employee benefits (preferred over pure SaaS environments)
- Demonstrated ability to operate in matrixed organizations and influence cross-functional roadmaps without direct control of all teams involved
- Strong financial modeling capability, including P&L ownership, unit economics modeling, and business case development
- Executive-level communication skills with the ability to simplify complex tradeoffs into clear decision frameworks
- Experience launching and managing multiple fulfillment or distribution channels alongside an existing core channel
- Complex commercial negotiation experience (pricing structures, SLAs, exclusivity, data-sharing, termination provisions)
- Background in regulated industries with jurisdictional variation (legal, insurance, healthcare, financial services)
- Experience in marketplace, platform, or network-based business models
- Experience designing and executing pilot programs or experimentation frameworks for scaling new partner models
- Prior exposure to legal services, identity protection, or adjacent membership-based service ecosystems
- Experience operating in transformation-stage organizations without established operating frameworks
- Partner ecosystem design and lifecycle management
- Unit economics, margin modeling, and cost-to-serve analysis
- Product integration and workflow design across multiple systems
- Regulatory and compliance considerations in legal or similarly regulated environments
- Stakeholder management across executive, operational, and external partner groups
Company Overview