[Remote] Account Executive
Note: The job is a remote job and is open to candidates in USA. PetDesk is a company focused on supporting veterinary clinics, and they are seeking an Account Executive to drive growth by attracting new clients and expanding relationships with existing ones. The role involves managing the full sales cycle, utilizing a consultative sales approach, and collaborating with various teams to ensure a smooth customer experience.
Responsibilities
- Prospect, qualify, and nurture leads through consistent outbound activity, delivering tailored product demos that address the needs of veterinary practice
- Manage an accurate pipeline and forecast by using Salesforce and Gong Deal Boards as your single sources of truth, ensuring complete, timely data that supports visibility and coaching
- Lead high-quality sales conversations, reviewing call notes same-day, preparing stakeholders with full context, and guiding the agenda to address customer needs
- Own key onboarding and handoff steps, including kickoff scheduling and payment-related transitions for new product sales, while leveraging automation to streamline the customer journey
- Partner cross-functionally with Marketing, Implementation, Customer Success, and Product to ensure a smooth, customer-centric experience from first touch through go-live
- Demonstrate accountability and integrity by owning outcomes, solving problems proactively, maintaining ethical selling practices, and protecting customer information
- Stay adaptable and growth-oriented, continuously learning through product updates, market trends, and new sales techniques
- Travel approximately 10% for trade shows, sales kickoffs, customer events, and industry conferences
Skills
- 2+ years of full-cycle SaaS inside sales experience, with a track record of owning your pipeline, forecasting accurately, and hitting revenue targets
- Hands-on CRM expertise (Salesforce preferred), with strong attention to detail in data accuracy, follow-ups, and documentation
- Excellent communicator, especially over the phone—our sales motion is 95% virtual, so clarity, professionalism, and reliable follow-through are essential
- Strong work ethic and learning mindset, staying coachable, applying feedback, and taking accountability for your performance
- Natural problem solver who brings clear analysis, proposed solutions, and consistent follow-through
- Collaborative team player who contributes to shared goals and works effectively with Marketing, Implementation, and Customer Success
- You are committed to focusing your time and energy on this role exclusively; while we respect a strong hustle, we are not seeking candidates who are actively working multiple sales roles
- Travel approximately 10% for trade shows, sales kickoffs, customer events, and industry conferences
- Bonus points for experience in the veterinary industry or selling to small business
Company Overview