[Remote] Risk Management Systems Senior Analyst

Note: The job is a remote job and is open to candidates in USA. Gordon Rees Scully Mansukhani, a national law firm, has an immediate opening for a Risk Management Systems Senior Analyst. The role involves providing operational and user support for risk management information systems, assisting in project management, and developing training materials.

Responsibilities

• Responsible for daily Tier 1 & 2 Operational and User support for Risk Management Info Systems, including the Conflicts and New Business Intake (NBI) systems. Knowledge of the following systems would be a plus: o Intapp Intake and Conflicts, o iManage SPM, o LBMS/iManage intake, and o Fulcrum’s Upfront, etc
• Support the Risk Systems Manager and Chief Risk Officer on technical initiatives, including, but not limited to, requirement gathering
• Assist the Risk Systems Manager and Chief Risk Officer with Project and Organizational Change Management
• Develop training materials and conduct internal and external training sessions as needed
• Support the creation and maintenance of system and process documentation
• Work with Finance and IT departments to maintain cross-functional related systems and processes
• Some availability after-hours for troubleshooting incidents, testing and maintenance issues
• Involvement in additional duties and projects as needed

Skills

• Excellent organizational and interpersonal skills, including the ability to interact with attorneys, management and staff
• Excellent project management skills and relevant experience leading enterprise-wide initiatives
• Bachelor's Degree or 3-5 years' related experience in IT Support or legal admin
• Must be able to prioritize, multitask, work under pressure and meet deadlines in a fast-paced environment while maintaining a high-level work product
• Strong attention to detail and time management skills
• Must be able to maintain confidentiality, exercising discretion and good judgment at all times
• Outstanding analytical and problem-solving skills
• Ability to quickly learn new software applications and legal-specific software
• Experience troubleshooting Enterprise-level systems such as Windows, Microsoft Office, etc
• Experience in a medium-to-large law firm preferred but not required
• Paralegal and/or accounting system (Aderant, Elite, SNAP, etc.) experience is a plus
• Experience with ediscovery systems such as Relativity is a strong plus

Benefits

• Medical
• Dental
• Vision
• 401K
• PTO
• Disability
• Parental Leave
• Life Insurance

Company Overview

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