Inbound SDR – Appointment Setter
Job Description:
- Respond quickly to new inbound leads via phone, text, and email
- Qualify prospects and schedule appointments with the appropriate team members
- Follow up consistently with unresponsive leads to maximize booking opportunities
- Confirm appointments and help reduce no-shows
- Update all lead activity, notes, and appointment details in Go High Level
- Assign appointments to the correct team members based on availability or service area
- Keep the CRM pipeline clean, organized, and accurate
- Maintain fast response times and professional communication with prospects
- Track lead status and ensure all follow-up activities are completed
Requirements:
- Experience with appointment setting, inbound sales, or lead qualification
- Strong English verbal and written communication skills
- Professional and confident phone presence
- Experience using CRM systems; Go High Level experience preferred
- Ability to manage multiple leads and conversations simultaneously
- Strong organizational and time management skills
- Detail-oriented with accurate data entry skills
- Comfortable working with KPIs and performance metrics
- Reliable internet connection and remote work setup
- Proactive, responsive, and self-motivated
Benefits:
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
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