Entry-Level Remote Data Entry Specialist – Healthcare Eligibility & Records Reconciliation at arenaflex

About arenaflex – Pioneering Health Solutions from Anywhere

arenaflex is a leading provider of health‑insurance and wellness solutions, serving millions of members across the United States. Our mission is to make health care simple, affordable, and accessible, no matter where our employees choose to work. As a fully remote‑first organization, arenaflex empowers its workforce with the flexibility, technology, and collaborative culture needed to thrive from home, a coffee shop, or any place that inspires productivity.

Why This Role Matters

In the fast‑moving world of health‑care administration, accurate eligibility data is the backbone of every claim, benefit, and member experience. As a Remote Data Entry Specialist, you will be the guardian of that data, ensuring that the information stored in our adjudication system aligns perfectly with the enrollment records that members rely on. Your work will directly impact the speed and accuracy of claim processing, reduce costly errors, and help members receive the care they deserve without delay.

Key Responsibilities

• Perform detailed investigations to identify discrepancies between the drug‑store adjudication system and the arenaflex enrollment package records.
• Access, review, and correct eligibility records using internal tools, shared mailboxes, and work queues.
• Reconcile eligibility data across multiple platforms, ensuring consistency and compliance with internal standards.
• Document findings and corrective actions in a clear, auditable manner for future reference.
• Collaborate with internal teams—including Claims, Member Services, IT, and Compliance—to develop and implement green‑field solutions that prevent recurrence of data issues.
• Respond to inbound queries from various business units, prioritizing high‑impact cases and meeting service‑level agreements.
• Generate regular reports on data quality metrics, error trends, and resolution timelines for leadership review.
• Participate in continuous‑improvement initiatives, suggesting process enhancements and automation opportunities.

Essential Qualifications

• Minimum 1–2 years of experience in data analysis, record review, or a related field within the health‑care industry.
• Proficiency with Microsoft Office Suite—especially Excel (pivot tables, VLOOKUP, data validation), Word, Outlook, and Access.
• Strong verbal and written communication skills, with the ability to explain complex data issues to non‑technical stakeholders.
• Demonstrated problem‑solving aptitude and meticulous attention to detail.
• High school diploma or equivalent; additional certifications in health informatics or data management are a plus.

Preferred Qualifications

• Prior experience working in a health‑care benefits or insurance environment.
• Familiarity with eligibility adjudication platforms, claims processing systems, or electronic health record (EHR) tools.
• Exposure to regulatory compliance frameworks such as HIPAA, ACA, or state‑specific health‑care statutes.
• Experience with workflow automation tools (e.g., Power Automate, UiPath) or basic scripting languages.

Core Skills & Competencies

• Analytical Mindset: Ability to dissect large data sets, spot patterns, and draw actionable conclusions.
• Customer‑Centric Approach: Understanding that behind every record is a member who expects timely, accurate service.
• Collaboration: Comfortable working across functional boundaries, building relationships with remote teammates, and contributing to a shared success.
• Time Management: Skillful at juggling multiple queues, prioritizing urgent cases, and meeting deadlines without sacrificing quality.
• Tech Savvy: Quick learner of new software, comfortable navigating web‑based portals, and adept at troubleshooting technical glitches.

Career Growth & Learning Opportunities

arenaflex invests heavily in the professional development of its employees. As a Remote Data Entry Specialist, you will have access to:

• Structured onboarding that pairs you with a seasoned mentor for the first 90 days.
• Monthly webinars on health‑care regulations, data governance, and emerging industry trends.
• Tuition reimbursement for relevant certifications (e.g., Certified Health Data Analyst, Project Management Professional).
• Clear career pathways toward roles such as Eligibility Analyst, Claims Operations Lead, Business Process Analyst, or Data Quality Manager.
• Opportunities to join cross‑functional task forces focused on automation, AI‑driven data validation, and process redesign.

Work Environment & Culture at arenaflex

Our remote‑first culture is built on trust, autonomy, and a shared commitment to excellence. Key elements of the arenaflex experience include:

• Flexibility: Choose your own work hours within a broad window, allowing you to balance personal commitments and peak productivity periods.
• Virtual Collaboration: Regular video‑call stand‑ups, virtual coffee chats, and team‑building activities keep connections strong despite geographic distance.
• Inclusive Community: Diversity, equity, and inclusion are woven into every policy, with employee resource groups (ERGs) that celebrate different backgrounds and perspectives.
• Well‑Being Focus: Access to mental‑health resources, wellness challenges, and a stipend for home‑office equipment.
• Recognition Programs: Quarterly awards for data‑quality champions, peer‑to‑peer shout‑outs, and a transparent performance‑feedback loop.

Compensation, Perks & Benefits

arenaflex offers a competitive total‑reward package designed to support your financial security, health, and personal growth.

• Base Salary: Market‑aligned compensation with annual performance reviews.
• Health & Wellness: Comprehensive medical, dental, and vision plans, plus a flexible spending account (FSA) and health savings account (HSA) options.
• Retirement Savings: 401(k) plan with company match, and an Employee Stock Purchase Plan (ESPP) for eligible participants.
• Paid Time Off: Generous PTO accrual, paid holidays, and sick leave in accordance with state and federal regulations.
• Family Support: Paid parental leave, adoption assistance, and flexible work arrangements for caregivers.
• Learning & Development: Access to an online learning portal, certification reimbursements, and a stipend for books or courses.
• Technology Stipend: Annual allowance for home‑office upgrades, high‑speed internet, and ergonomic accessories.
• Employee Assistance Program (EAP): Confidential counseling, legal advice, and financial planning resources.

Legal & Compliance Overview (U.S.)

arenaflex adheres to all applicable U.S. labor and employment regulations, including but not limited to:

• Fair Labor Standards Act (FLSA) – minimum wage, overtime, and child‑labor standards.
• Occupational Safety and Health Act (OSHA) – ensuring a safe remote work environment.
• Equal Employment Opportunity (EEO) laws – fostering a workplace free from discrimination.
• Family and Medical Leave Act (FMLA) – providing job‑protected leave for qualifying circumstances.
• Health Insurance Portability and Accountability Act (HIPAA) – safeguarding member data privacy.
• Americans with Disabilities Act (ADA) – reasonable accommodations for qualified individuals.

How to Apply

If you are detail‑oriented, thrive in a collaborative remote setting, and are passionate about improving health‑care data integrity, we want to hear from you. Join arenaflex and become part of a mission‑driven team that values accuracy, empathy, and continuous improvement.

Apply Now – Start Your Journey with arenaflex!